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Real-Time Workforce Optimization Analyst

Teleperformance USA

Teleperformance in Warren, MI is seeking a Workforce Management professional to analyze data related to contact center productivity, staffing, and optimization. The role requires identifying trends, recommending process improvements, and collaborating with cross-functional teams in a 24x7 environment. The position is 100% onsite in Warren; evening/weekend/holiday flexibility is required to support global contact centers. #J-18808-Ljbffr Teleperformance USA

Vacancy posted 4 days ago
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