Scarborough Travel Stop Team Member

Welcome to Scarborough Travel Stop. We are a Family oriented, well-established organization seeking an experienced Team Member to join our rapidly growing Team! The Convenience Store Team Member plays a vital role in delivering excellent customer service and ensuring efficient daily store operations. This position requires a friendly, dependable, and detail-oriented individual who can multitask in a fast-paced retail environment. Full and Part Time Openings Available. Must be able to work various shifts. Customer Service Greet customers with a smile as they enter the location and assist with product selection and inquiries. Maintain a clean, organized, and fully stocked store while providing prompt and courteous service. Assist customers in locating products, resolving concerns or providing other information. Demonstrate and explain merchandise. Use suggestive selling techniques to boost store sales and increase guest satisfaction. Answer customer questions about merchandise. Provide information on promotional specials and loyalty programs. Sales and Cash Handling Collect and process cash, credit and digital payments using the store point of sale system. Follow Company policies and procedures for cash handling and safety. Maintain awareness of loss prevention and theft prevention procedures. Follow all state and federal regulations for gas, alcohol, tobacco and lottery sales. Merchandising and Inventory Stock shelves, coolers and displays to ensure products are readily available. Assist with inventory counts and receive deliverables. Rotate Merchandise following FIFO (First In, First Out) procedures. Check expiration dates and remove outdated products. Store Maintenance and Safety Maintain cleanliness of sales floor, restrooms, food prep areas and exterior. Follow food safety and sanitation guidelines when preparing food or beverages. Ensure compliance with safety regulations and store policies. Report equipment malfunctions or safety concerns promptly. Teamwork and Operations Collaborate with team members to maintain smooth shift operations. Adapt to flexible scheduling including evenings, weekends and holidays. Act with integrity and honesty, promoting the culture and values of our Company. Prompt and regular attendance on required shifts. Maintain a clean and polished appearance adhering to uniform and dress code policies. Support management with daily, operational tasks. Follow opening and closing procedures. Perform other duties as assigned. Required Skills / Abilities Ability to anticipate customer needs and resolve issues with tact. Strong interpersonal and communication skills. Ability to operate available equipment, such as cash registers and scanners. Basic mathematical skills, as needed, to make change and give refunds. Able to learn company’s products, services, and policies quickly. Comfortable working in a fast-paced environment. Ability to work as part of a team. Able to lift 25 pounds and traverse all parts of the store quickly. Prolonged periods of standing required. Education and Experience High school diploma or equivalent preferred but not required. Previous retail experience preferred. On-the-job training provided. Our business has been built on a foundation of innovative technology and skilled employees. By providing energy to sustain people’s lives over 125 years, Shell has become one of the world’s leading companies. We have done so by evolving to meet the needs of our customers. Find out more about how we’re working to power progress together. #J-18808-Ljbffr Shell