Data Coordinator

Title: Data Coordinator. State Role Title: Prog Admin Specialist II. Hiring Range: Up to $62,858. Pay Band: 5. Agency: Dept Behavioral Health/Develop. Location: Central Office. Agency Website: Recruitment Type: General Public - G. Job Duties The Department of Behavioral Health and Developmental Services’ Office of Human Rights seeks a professional to manage an electronic system for review of all referrals of alleged human rights violations received outside the department’s web-based provider reporting system. The role ensures that alleged violations of the rights of individuals with disabilities receiving facility, home, and community-based services licensed or funded by DBHDS are received and responded to in a timely manner. Primary duties include triage and tracking of serious incident reports and complaints referred to the Office of Human Rights from DBHDS offices, consultation with and education of agency stakeholders regarding the human rights reporting and complaint resolution process, identification of systemic reporting barriers, trend and data analysis, monitoring compliance with applicable human rights regulations, and taking appropriate action to safeguard the health, safety, and rights of individuals receiving DBHDS‑licensed and funded services. A valid, unrestricted driver’s license and a clean driving record are required for infrequent statewide travel. Use of a private and secure home office is required. Minimum Qualifications Experience working with individuals with Intellectual and Developmental Disabilities, Substance Use Disorders and/or Mental Illness. Knowledge and ability to prioritize and manage high volumes of case coordination, including analyzing problems and recommending solutions. Experience maintaining accurate detailed records and producing professional reports. Proficiency utilizing strong organizational and time management skills to meet critical deadlines. Excellent verbal and written communication skills. Demonstrated ability to interpret state laws, regulations, policies and procedures. Experience consulting and assisting with development of data tracking processes and tools. Experience establishing effective working relationships with internal and external stakeholders. Capacity to prioritize emergent and sensitive information independently. Additional Considerations Experience and knowledge in public and private human service delivery systems, including DBHDS licensed services, Medicaid funded programs, and DBHDS-operated hospitals and centers. Working knowledge of regulatory requirements pursuant to the Virginia Freedom of Information Act. Demonstrated ability to work within the framework of DBHDS technology, including experience with Microsoft Teams, Microsoft Word, Adobe, SharePoint, Outlook and Power BI. Equal Opportunity Employer Statement DBHDS welcomes all applicants authorized to work in the U.S. and encourages individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. Reasonable accommodations are available to persons with disabilities during application and interview processes per the Americans with Disabilities Act. #J-18808-Ljbffr