Onboarding Specialist

Workforce Success Specialist (Bilingual – English/French) Location: Denver, CO preferred | Open to remote (any U.S. time zone) Hybrid Option: If based in Denver – 1 day/week onsite in the DTC office (Tuesday or Thursday) Schedule: Monday–Friday, typical business hours (8:00am–5:00pm; flexibility based on time zone) Pay: $21.50–$24.00/hour Position Overview Lakeshore Talent is seeking a Bilingual Onboarding (English/French) for a client of ours. This role will support day-to-day operations for contractors on assignment across multiple client accounts. This role is responsible for managing high-volume onboarding, maintaining accurate documentation, supporting contractor relationships, and ensuring compliance and consistency across accounts. The ideal candidate is highly organized, detail-oriented, customer-focused, and experienced in staffing, HR operations, and workforce systems. This role requires strong written and verbal communication skills in both English and French. Key Responsibilities Manage onboarding of new contractors by gathering and validating all required legal documentation in alignment with client policies Verify employment documentation (including I-9 and E-Verify requirements where applicable) Initiate, monitor, and adjudicate background check reports Assist contractors with new hire paperwork and system setup Track and manage contractor assignments, including time and expense entry within VMS platforms Capture and maintain accurate data across multiple systems to ensure database integrity Monitor onboarding progress and proactively communicate updates to internal and external stakeholders Collaborate cross-functionally with Client Services, Payroll, Compliance, and Implementation teams Track and report missing documentation according to client requirements Maintain structured, organized records and process documentation for each account Provide ongoing contractor care throughout assignments, including regular outreach and relationship management Assist contractors with updates to personal or assignment information in relevant systems Distribute reporting data on a regular cadence, ensuring accuracy and audit readiness Support hiring managers with communication regarding policies and procedures Deliver a high-quality experience to both contractors and clients Required Qualifications Bilingual in English and French (verbal and written) – required Bachelor’s degree or equivalent professional experience Prior experience in staffing, workforce solutions, or HR operations Hands-on experience with HRIS systems (required) Experience working within Vendor Management Systems (VMS) such as Fieldglass, Beeline, or similar platforms (preferred) Experience supporting Canadian T4 employees strongly preferred Experience maintaining databases and managing contractor records Familiarity with CRM platforms (Freshdesk experience is a plus) Desired Skills & Competencies Strong customer service orientation and client partnership mindset Excellent written and verbal communication skills Strong listening skills and ability to resolve inquiries effectively Highly detail-oriented, especially in document review and system input Ability to manage multiple priorities in a fast-paced, high-volume environment Strong organizational and time management skills Critical thinking and problem-solving capabilities Ability to work both independently and collaboratively within a team Why Work with Lakeshore Talent? Lakeshore Talent partners with respected organizations to connect skilled professionals with meaningful opportunities. We are committed to providing a supportive recruitment experience and aligning candidates with roles where they can thrive. If you are bilingual in English and French, have stellar customer service skills, and have a passion for delivering exceptional workforce support, we encourage you to apply. #J-18808-Ljbffr