Medical Assistant - Talent Pipeline | South Region

Job Description

Job Description

MEDICAL ASSISTANT – TALENT PIPELINE | SOUTH REGION

Employment Type: Full-Time | On-Site Opportunities
FLSA Status: Non-Exempt | Hourly
Location: South Region – Florida

Interested in future Medical Assistant opportunities with Midway Specialty Care? We'd love to connect!

Midway Specialty Care is building a talent pipeline of qualified Medical Assistants to support future staffing needs across our Southern Region.

While this posting is not associated with a specific immediate vacancy, we welcome applications from individuals interested in joining our team as opportunities become available.

By applying, you'll have the opportunity to share your experience and preferred clinic locations, allowing our recruitment team to consider your qualifications for future openings that align with your interests and experience.

Potential South Region Clinic Locations:

• Jupiter

• West Palm Beach

• Atlantis

• Wilton Manors

• Hialeah

• Miami – Mercy

• Miami – South

• Miami Beach

• Key West

To be considered for future Medical Assistant opportunities, please complete the application in its entirety.

Be sure to select all clinic locations where you are interested in working. This information will help our talent acquisition team match your qualifications and location preferences with future opportunities.

Incomplete applications may delay consideration.

Please note: This is a talent pipeline posting intended for future recruitment needs. Submission of an application does not guarantee an interview, employment offer, or immediate job opening.

Midway Specialty Care is a nonprofit healthcare organization committed to providing high-quality, compassionate, and accessible care to the communities we serve. Through our growing network of locations and dedicated healthcare professionals, we work to create an environment where patients receive exceptional care and employees are empowered to make a meaningful difference.

Our continued growth depends on talented people who share our commitment to service, collaboration, accountability, and excellence. At Midway, every role contributes to our ability to strengthen our organization, support our teams, and deliver an exceptional experience for the patients and communities who depend on us.

At Midway Specialty Care, Medical Assistants are essential members of our patient care teams, helping create a welcoming, organized, and supportive experience for every patient.

Based on location, Medical Assistants may support both clinical and administrative activities, helping providers deliver safe, compassionate, and efficient care. From preparing patients for visits and assisting with clinical procedures to maintaining accurate medical records and supporting daily clinic operations, this role directly contributes to a positive patient experience.

We are building a regional talent pipeline of qualified Medical Assistants interested in future opportunities with Midway. As positions become available, candidates may be considered based on their qualifications, preferred locations, and organizational needs.

• Patient Care & Clinical Support: Welcome patients, prepare them for examinations and treatments, obtain and accurately document vital signs, medical histories, and other relevant clinical information, and assist providers with patient care activities.

• Phlebotomy & Specimen Collection: Perform venipuncture, blood draws, and other authorized specimen collection procedures in accordance with training, demonstrated competency, applicable requirements, and established clinical protocols. Ensure proper specimen identification, labeling, handling, and preparation for laboratory processing.

• Clinical Procedures & Testing: Assist providers with examinations, treatments, and approved point-of-care testing while maintaining appropriate patient safety, infection prevention, and quality standards.

• Front-Office & Patient Registration: Support patient check-in and check-out, registration, demographic and insurance updates, insurance verification, appointment scheduling, and other administrative activities to ensure accurate records and efficient patient flow.

• Patient Scheduling & Coordination: Assist with appointment confirmations, follow-up scheduling, referrals, and communication between patients, providers, and other care team members to support continuity of care.

• Electronic Medical Records & Documentation: Accurately enter, update, and maintain patient information, clinical documentation, and visit-related records within the electronic medical record (EMR) system.

• Infectious Disease & Specialty Care Support: Provide compassionate, respectful, and nonjudgmental support to patients receiving HIV, hepatitis, STI, and other infectious disease or specialty care services, demonstrating sensitivity to patient needs, privacy, and confidentiality.

• Infection Prevention & Patient Safety: Consistently follow standard precautions, bloodborne pathogen safety practices, proper use of personal protective equipment (PPE), sharps safety, hand hygiene, cleaning and disinfection protocols, and other established infection prevention procedures to protect patients, colleagues, and the clinical environment.

• Patient Experience & Communication: Provide professional, compassionate, and culturally responsive service, address routine patient questions within the scope of the role, and escalate clinical concerns or sensitive matters to appropriate licensed staff.

• Clinical Readiness & Supply Management: Prepare and maintain examination rooms, equipment, and supplies; monitor inventory; support equipment cleaning and maintenance; and ensure clinical areas remain organized, safe, and ready for patient care.

• Front-Office & Back-Office Flexibility: Effectively transition between clinical and administrative responsibilities based on patient volume, staffing, and operational needs, helping maintain efficient clinic operations and a seamless patient experience.

• Regional Clinic Support & Coverage: Provide clinical and administrative support at other Midway Specialty Care locations within the assigned region and, when needed, across the organization's broader footprint. Travel and temporary clinic coverage will be coordinated with advance notice and appropriate scheduling based on operational needs.

• Team Collaboration & Accountability: Work closely with providers, nurses, office managers, and other team members to coordinate patient care, address workflow needs, and maintain consistent service and quality standards.

• Compliance & Confidentiality: Maintain patient confidentiality and comply with HIPAA, organizational policies, applicable healthcare requirements, and established clinical procedures.

• Perform other related duties as assigned.

• High school diploma or equivalent required.

• Completion of a Medical Assistant training program preferred.

• Medical Assistant certification or registration preferred.

• Previous Medical Assistant experience in a physician practice, outpatient clinic, or healthcare setting preferred.

• Knowledge of medical terminology, vital signs, clinical procedures, infection prevention, and patient care practices.

• Experience using electronic medical records and accurately documenting patient information.

• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a busy clinical environment.

• Excellent interpersonal and communication skills with a compassionate, patient-centered approach.

• Ability to work collaboratively with clinical and administrative team members.

• Ability to maintain patient confidentiality and follow HIPAA and applicable healthcare requirements.

• Availability to work on-site at one or more Midway Specialty Care locations within the Southern Region.

• Experience with eClinicalWorks (eCW).

• Experience supporting both clinical and front-office operations.

• Previous experience in infectious disease, HIV care, primary care, or specialty healthcare.

• Experience with patient registration, patient care, phlebotomy and appointment coordination.

Patient-Centered Care: Treats patients with compassion, respect, professionalism, and sensitivity.

Clinical Accuracy & Safety: Follows established clinical procedures and maintains accurate patient documentation.

Organization & Adaptability: Manages competing responsibilities and supports efficient clinic operations.

Communication & Teamwork: Collaborates effectively with patients, providers, and colleagues.

Confidentiality & Accountability: Protects sensitive patient information and consistently follows organizational policies.

• Patients experience welcoming, compassionate, and professional care.

• Clinical activities and patient documentation are completed accurately and efficiently.

• Providers and clinical teams receive dependable support throughout the patient visit.

• Patient safety, confidentiality, and infection prevention standards are consistently maintained.

• Daily clinic operations benefit from strong teamwork, communication, and attention to detail.

• Competitive pay – Commensurate with experience - with a pay-for-performance bonus opportunity.

• Comprehensive Benefits Package

• 401(k) – Invest in your future with our retirement plan.

• Paid Time Off

• Professional Growth – Opportunities for training, mentorship, and leadership development.

At Midway Specialty Care, every role contributes to something bigger: helping patients access compassionate, high-quality specialty care and supporting the teams who make that care possible.

We are building an organization where talented people can do meaningful work, grow professionally, and help strengthen the experience of our patients, employees, and communities. If you are looking for an opportunity to bring your expertise to a growing healthcare organization where your contributions matter, we invite you to join us.

Ready to make an impact? Apply today and help us continue building stronger teams, better experiences, and exceptional care for the communities we serve.

Midway Specialty Care is an equal opportunity employer and is committed to fostering a diverse, inclusive, and equitable workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

We provide reasonable accommodations for qualified applicants and employees in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local requirements.

Midway Specialty Care participates in E-Verify to confirm employment authorization in the United States for all newly hired employees.

This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with this position. While intended to provide an accurate reflection of the current role, Midway Specialty Care reserves the right to review, modify, add, remove, or reassign duties and responsibilities as needed to support organizational, operational, staffing, or business goals. Job descriptions may be reviewed and updated periodically. This job description does not constitute an employment contract.

MIDWAY SPECIALTY CARE IS A DRUG-FREE WORKPLACE.