Life & Health Customer Service Team Lead
One80 Intermediaries
One80 Intermediaries is seeking a Customer Service Team Lead – Life & Health to guide the Affinity Customer Service team and ensure service excellence. This role focuses on coaching, escalation support, QA, and process improvement to deliver accurate, compliant member experiences. Reporting to the Supervisor, you will mentor CSRs, monitor metrics, and partner with Workforce Management on coverage. HIPAA compliance and strong communication are essential traits for success. #J-18808-Ljbffr One80 Intermediaries
Vacancy posted 3 days ago
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