Remote Customer Success Lead - Life Sciences SaaS
Innovative Supply Solutions, LLC
New York, NY
- Remote job
Innovative Supply Solutions, LLC is seeking a Customer Success Manager to drive client satisfaction, adoption, and retention for the ISS Nexus platform. You will manage onboarding, training, and strategic partnerships with pharmaceutical and biotech clients. Reporting to the Director of Customer Success, this role emphasizes cross-functional collaboration, UAT/validation, and data-driven reviews to demonstrate value and foster ongoing engagement. #J-18808-Ljbffr Innovative Supply Solutions, LLC
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Remote Customer Success Lead - Life Sciences SaaS in New York, NY vacancy
$106.91k - $132.68k
...and next steps. Our partner is looking for a Customer Advocate Lead, SaaS Technical Support based in United States. Join a remote-first SaaS organization dedicated to... ...measurable impact on customer loyalty and product success. \n Accountabilities Support...Remote workFull timeTemporary work- A fast-growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and retention. The... ...problem-solving abilities. You will lead discovery meetings, analyze customer... ...team that offers flexibility for remote work and a competitive compensation...Remote job
- KaiCalls is seeking a seasoned SaaS implementation and onboarding professional to turn qualified customers into active, successful users. You will own kickoff through verified activation, manage number setup, routing, SMS readiness, and training, and you will test the same...Remote job
- Stanley Black & Decker, Inc. seeks a Customer Success Implementation Manager to lead onboarding and implementation for customers using our SaaS platform. You will build strong customer relationships, drive adoption, and deliver exceptional support in a fast-paced environment...Remote job
$140k
...application process. eClinical Customer Success Team Lead Full Time OpenClinica, LLC REMOTE, Needham, MA, US Salary Range:... ...Trusted by the world's leading life sciences companies, academic... ...Operations, or related client-facing SaaS roles Experience managing enterprise...Remote workFull timeLocal area- ...About Prudentia Sciences Prudentia Sciences... ...layer powering life sciences... ...re looking for a Customer Delivery & Support Lead to own implementation... ...the Customer Success Lead, Scientific... ...enterprise SaaS or data platforms... ...consider fully remote in Eastern Time...Remote workWork at officeShift work
Prudentia Sciences
Boston, MA2 days ago - Veeva Systems is seeking a Customer Success Manager to ensure success of customers using Veeva... ...engagement. You will partner with global life sciences customers to understand goals, manage... ...flexible work options in a fast-growing SaaS company. #J-18808-Ljbffr Veeva SystemsRemote jobFlexible hours
- Blinq, the AI contacts app, is seeking a Customer Success / Account Manager to own a portfolio of business customers across onboarding, education... ...renewal conversations, adoption, and cross-team collaboration in a remote, fast-moving environment. #J-18808-Ljbffr BlinqRemote work
$90k - $110k
...SEO Customer Success Team Lead Fully remote within the US We're the all in one agentic marketing platform. AI native from day one. We're not joining... ...Atlas or similar SEO platforms. ~ Background in SaaS or high growth tech. ~ Based in the US or Canada and...Remote workFull time$180k - $215k
...initiatives, and builds trust with customers and partners. Unlike legacy... ...~ Paid parental leave ~ Remote-friendly with flexible... ...Ketch is hiring a Customer Success Lead to own relationships with 20... ...Atlanta ~12+ years in B2B SaaS Customer Success or Account Management...Remote workFull timeLive inWork at officeFlexible hours- A leading customer service solutions company is seeking a Customer Service Manager to oversee a remote team during a product launch. You will manage team performance, optimize support... ...in a management role, particularly in a SaaS environment. This fully remote position offers...Remote work
OperationsArmy
Jacksonville, FL3 days ago - ...A pioneering B2B SaaS provider is looking for a Manager, Customer Onboarding to lead customer journeys from discovery to launch. The ideal candidate will manage detailed... ...and collaborate with technical teams to ensure success. This role requires 3-5 years in a customer-...Remote work
Betty:AI
New York, NY1 day ago - ...Clinical Operations (Remote - Europe) Veeva Systems... ...cloud, helping life sciences companies bring therapies... ...the fastest-growing SaaS companies in history,... ...Do the Right Thing, Customer Success, Employee Success,... ...Consultant, you will also be leading and mentoring...Remote workWork at officeWork from home
Ostro by Veeva
United States2 days ago - ...Customer Success Leader | AI Agent Platform | New York City Salary: $200k-$250K base/ $260k- $340k OTE + equity | Full-time, NYC office-based... ...or playbook, ideally at an early-stage or high-growth B2B SaaS company Comfort with technical products, and a working understanding...Full timeWork at office
3Search
New York, NY4 days ago - ...сложными пост-продажными циклами и стратегическое развитие отношений с приоритетными клиентами. Требуется более 10 лет в CS/постпродажах SaaS, 5+ лет лидерства и доказанная эффективность по обновлениям и расширению сотрудничества. Условия включают AI‑первый подход и...Remote job
- ...Dashboards fristgerecht nutzbar werden. Du trägst von Anfang an zur Customer Journey bei, entwickelst das Onboarding weiter und gestaltest... ...dem Gründerteam einen skalierbaren Betreuungsansatz für das wachsende SaaS-Umfeld. #J-18808-Ljbffr United States Digital Space LLCRemote job
- Partner Company is a remote-first organization delivering technology solutions for healthcare organizations. We seek a results-driven Customer Success Manager to manage enterprise relationships, drive adoption, and develop joint success plans. You will act as a strategic...Remote job
- TigerConnect is seeking a Senior Customer Success Manager to manage post-sale strategic relationships with large enterprise healthcare clients. You will drive retention, adoption, and expansion by aligning customer outcomes with TigerConnect’s platform capabilities. You...Remote job
- A leading remote SaaS company is seeking an experienced Customer Service Manager to oversee a distributed team. The role involves ensuring operational excellence during the self-serve product launch and requires at least 2 years of experience in managing customer service...Remote job
- Network Talent is seeking a Senior Customer Success Manager for a fast-growing SaaS platform based in New York. You will be the first market representative, collaborating closely with Sales and Product teams to ensure customer success and long-term retention. You bring...
- Skimmer is hiring in the United States for a Customer Success position within its SaaS platform for pool and spa construction and service. You will collaborate with builders, owners, and field crews to ensure successful platform adoption and migration from other solutions...
- ...calls for clients of host partners/tenants, and to facilitate HSA and Notional migrations within a SaaS operating model. The role focuses on employer onboarding, customer success, and change management as the company grows its SaaS customer base. The candidate should be...Flexible hours
- ...sucht im Herzen von Köln eine(n) Erfahrene(n) im strategischen Customer Success Management, um Bestandskunden beim Wachstum der Plattform zu... ...identifizieren Power User sowie Champions, um den Mehrwert der SaaS-Lösung zu steigern. Flexibles Arbeiten wird angeboten, und eine...
$125k - $300k
...industry cloud, helping life sciences companies bring... ...the fastest-growing SaaS companies in history,... ...Do the Right Thing, Customer Success, Employee Success, and... ...business with the world’s leading pharmaceutical... ...and/or stock bonus.#LI-Remote#LI-DirectorVeeva’s headquarters...Remote workWork at officeLocal areaWork from home3 days per weekVeeva Systems
Raleigh, NC22 hours ago$125k - $300k
...industry cloud, helping life sciences companies bring... ...the fastest-growing SaaS companies in history,... ...Do the Right Thing, Customer Success, Employee Success, and... ...business with the world’s leading pharmaceutical... ...and/or stock bonus.#LI-Remote#LI-DirectorVeeva’s headquarters...Remote workWork at officeLocal areaWork from home3 days per weekVeeva Systems
Philadelphia, PA4 days ago- ...revenue is usage-based. That makes customer success especially important:... ...they’re working, you build and lead the customer success team. What... ...fits 6-10 years in B2B SaaS customer success, with at least... ...YC and leading Bay Area VCs. Fully remote. #J-18808-Ljbffr SigNozRemote workDay shiftAfternoon shift
- ...Senior Customer Success Manager Great sellers are the lifeblood of every business. They build... ...or a closely adjacent function at a B2B SaaS company. You've managed high-ARR books,... ..., vision -- we take care of our people. Remote: SF, Vancouver, New York or wherever works...Remote workDay shift
- ...Dot Compliance is a leading provider of cloud Quality... ...solutions for the life science industry. Dot’s SaaS solutions are based... ...Overview As a Customer Support Team Lead, you... ...Support, Customer Success, Professional Services... ...~ Flexible PTO and remote-first work environment...Remote workFlexible hours
- ...BitBranding, is looking for a Customer Success Manager to make sure every... ...experience in retail, agency, or SaaS technology, especially with... ...soaring professionally. Work-Life Balance: It's not all business... ...on-site, hybrid, or remote arrangements for the right person...Remote jobWork at officeFlexible hours
- # Customer Success LeaddscoutRemoteUnited StatesCustomer Support... ...for you to join us. Lead Research Advisor, Mid-Market... ...in the research and SaaS space alongside colleagues... ...) to support work/life balance, including flexible... ...& development, and a remote work stipend. • A company...Remote workWork experience placementLocal areaFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Customer Success Lead - Life Sciences SaaS. Be the first to apply!
Related searches
- customer service team manager New York, NY
- customer service team lead New York, NY
- customer experience team leader New York, NY
- customer success team lead New York, NY
- customer success lead New York, NY
- customer experience lead New York, NY
- customer success coordinator New York, NY
- customer service coordinator New York, NY
- senior devops engineer remote New York, NY
- hr manager remote New York, NY