Remote SaaS Customer Service Manager — Lead & Scale Support
OperationsArmy
Austin, TX
- Remote job
A leading remote SaaS company is seeking an experienced Customer Service Manager to oversee a distributed team. The role involves ensuring operational excellence during the self-serve product launch and requires at least 2 years of experience in managing customer service teams, preferably in a SaaS environment. Excellent communication and data-driven decision-making skills are a must. This position is fully remote, catering to U.S. residents. #J-18808-Ljbffr OperationsArmy
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Remote SaaS Customer Service Manager — Lead & Scale Support in Austin, TX vacancy
- A leading customer service solutions company is seeking a Customer Service Manager to oversee a remote team during a product launch. You will manage team performance, optimize support workflows, and ensure excellent customer... ..., particularly in a SaaS environment. This...Remote work
OperationsArmy
United States1 day ago - A forward-thinking company is seeking a Customer Service Manager to lead a remote team during a self-serve product launch. Responsibilities include managing frontline representatives, optimizing support operations, and enhancing customer experience. Must have 2+ years...Remote job
- A leading tech company is seeking a Customer Service Manager to oversee a growing team during a product launch. You will manage... ..., and ensure outstanding support experiences. The ideal candidate... ...has over 2 years of experience in remote team management and is proficient...Remote jobFull time
- A tech company is seeking a fully remote Customer Service Manager in Ohio. You will lead a team responsible for exceptional customer experiences during a self... ...candidate has over 2 years of experience managing support teams, excels in communication, and is proficient in...Remote job
- ...with a completely remote team. Imagine... ...for Best Hotel Management Software and... ...As Manager, Customer Recovery, you own... ...advocates. You lead a specialized team... ...success. You will scale our Intelligent... ...turn reactive support into proactive... ...in B2B SaaS ~ At least 2...Remote workWork at officeLocal areaImmediate startWork from homeHome office
Cloudbeds
Doral, FL1 day ago - ...INNERGY is seeking a Revenue Accounting Manager to own and scale revenue accounting processes as... ...with Finance, Sales, Legal, and Customer teams to ensure accurate, scalable revenue processes and supporting documentation. A CPA and SaaS experience are highly valued. #J...Remote workContract work
INNERGY
Hydaburg, AK1 day ago $150k - $175k
...builds trust with customers and partners.... ...parental leave ~ Remote-friendly with... ...Customer Success Lead, Digital & Scaled Programs to build... ...Ketch products, support growth, and reduce... ...as needed. Manage the program's core... ...similar role in B2B SaaS, ideally within a...Remote workFull timeLive inWork at officeFlexible hours$75k - $85k
...Senior Account Manager, Expansions & Renewals (SaaS)seoClarity is... ...-sell, and customer growth motions... ...designed to support your health,... ...to focus on remote work. Explore... ...along with lobby services including a... ...platform adoption. Lead thoughtful... ...SEO scale. Use customer...Remote workContract workCasual workWork at officeLocal areaWork from homeMonday to FridayFlexible hoursseoClarity
Chicago, IL5 days ago- ...cloud Quality and Compliance SaaS provider serving life... ...America. We are seeking a Customer Support Team Lead to manage our NA support operations,... ...with Product, Success, and Services to meet SLAs and drive CSAT... ...-call rotations, and help scale our global support as the...Remote work
DOT Compliance Services
United States4 days ago - ...drive new business and manage existing accounts... ...business acumen to engage customers at all levels and close... ...heavy emphasis on SaaS offerings and CRM proficiency... .... Travel up to 50% and remote work from a home office within the territory are supported. #J-18808-Ljbffr...Remote workWork from homeHome office
F5
Saint Paul, MN1 day ago $86k - $95k
...administration services into a single... ..., and scale with precision... ...matter to our customers and the future... ...from a fully remote experience to... ...Customer Success Manager, you will be... ...accounts, leading them through... ...for growth Support and own renewal... ...preferably in a SaaS environment...Remote workFull timeContract workWork at officeLocal areaWork from homeFlexible hoursJuniper Square
New York, NY3 days ago- ...Location Our Scaled Account Manager will be an integral... ...AMER. This role is remote and open to candidates... ...to ensure our customers operate in a well... ...-provider teams supporting customer growth.... ...as the business lead for your portfolio... ...both integrated services and standalone product...Remote workWork from homeWorldwideHome officeFlexible hours
Do-It
West Augusta, VA1 day ago - ...Niche seeks an Account Manager to drive retention and revenue growth... ..., collaborate with Customer Success and Sales Engineers,... ...quarterly and annual targets. Role supports remote work with flexibility; strong... ...are required, plus 3+ years SaaS sales experience. #J-18808-Ljbffr...Remote work
Niche.com
Indianapolis, IN1 day ago - 3E is seeking a Manager, Customer Implementation to lead a U.S.-based team of five to six professionals delivering SaaS implementations. Reporting to the Senior Director of Customer... ..., and stay close to the work by supporting strategic multi-product implementations...Remote work
3E Company
United States4 days ago $107.5k - $204.5k
...Location US-TX-REMOTE Position Role... ...three market leading businesses, world... ...Will Do The ERP SaaS Security and... ...Network Security Manager will be engaged in a large-scale S/4HANA implementation... ...focal points to support this initiative.... ...and elder care services Teladoc...Remote workPermanent employmentTemporary workWork experience placementWork at officeWork from homeFlexible hoursPratt & Whitney
United States3 days ago- ...AI solutions, is seeking a Manager, Customer Implementation to lead a US-based team of five to six... ...responsible for delivering SaaS implementations across our evolving... ...-quality experience for customers. Remote work within the Eastern time zone is supported. #J-18808-LjbffrRemote work
3E Company
East Canton, OH1 day ago - ...onPhase is seeking an Account Manager for remote US coverage to manage strategic customer relationships and drive... ...Customer Success, Professional Services, Product, and Support to maximize adoption and long... ...account management within FinTech SaaS, with a proven track record...Remote work
DocuPhase
United States3 days ago - ...DLRdmv seeks a Regional Account Manager to own client onboarding, provide on-site and remote support, and guide the implementation of our Title & Registration solutions... .... Strong CRM/BI tooling experience and a proven SaaS account-management track record are essential to...Remote work
DLRdmv
United States3 days ago $110k - $130k
...led curation at scale. We help brands... ...We’re hiring a Manager, Client... ...Success team and lead the strategic management... ...media company, SaaS company, or... ...environmentExperience supporting high-profile or... ...Points:SaaS Customer Success... ...experienceExperience at a remote startupNYC-...Remote workWork experience placementWork at officeImmediate startFlexible hoursShopMy
New York, NY4 days ago$105k - $120k
...continents. Our leading AI... ...enabling our customers to be their... ...the Moment of Service™. Our commitment... ...opportunities to support diverse... ...planning and asset management, aligning... ...and scale impact — supported... ...software, SaaS, or asset management... ...balance of remote and in-...Remote workFor contractorsWork at officeWorldwideFlexible hoursIFS
Washington DC1 day ago- ...seeking an Intermediate Project Manager for its Professional Services Team. You will own client... ...onboarding through post‑implementation support, combining hands‑on project... ...management. Location: Canada (remote). The role involves leading multi‑faceted software delivery...Remote work
Valsoft Services
United States5 days ago - ...Allego, a fast-growing SaaS company in the Boston area, is seeking an experienced Account Manager to support and grow key customer relationships across industries. You will define, develop and implement customer strategies and management plans that expand usage of the...Remote work
Free resume
Waltham, MA1 day ago $160k
...time ever, you can manage and automate every... ...owner for each of your customers to guide them in... ...and priorities and lead initiatives in your... ...stakeholders through remote and in-person... ...functional product, support, and customer operations... ...need3+ years of SaaS experience in account...Remote workContract workWork at office3 days per weekRippling
New York, NY5 days ago$130k - $150k
...collection of human services software products... ...products that support organizations in... ...our mission, our customers, and each other.... ...is looking for a Manager, Customer Success (Scaled and Digital Programs) to lead our scaled customer... ...Paid parental leave Remote work stipend...Remote workWork at officeLocal area- ...TeamViewer seeks a Manager of Customer Success - Enterprise Accounts to lead a high-performing team responsible for value delivery, adoption... ...of people management, and strong stakeholder management within a SaaS environment. Remote USA work is supported. #J-18808-LjbffrRemote work
Openkrill
United States1 day ago - Stanley Black & Decker, Inc. seeks a Customer Success Implementation Manager to lead onboarding and implementation for customers using our SaaS platform. You will build strong customer... ...adoption, and deliver exceptional support in a fast-paced environment. Responsibilities...Remote job
- ...applicants.A successful Account Manager should have: 2-4+ years of... ...considered), 4-7+ years of total SaaS sales experience. 3+ years of... ...Comprehensive benefits package to support your health and well-being... ...SaaS Industry. Role can sit 100% remotely across the US but must be near...Remote workLocal area
Michael Page
New York, NY3 days ago - ...Regional Sales Manager - New Business (Distribution SaaS) At White Cup, we’re... ...looking for someone to “support deals.” We’re... ...—trusted by 1,000+ customers globally. If you... ...prospecting and inbound lead conversion Run... ...growth Fully remote environment with flexibility...Remote workFull time
White Cup
United States1 day ago - AlphaSense is hiring an Account Manager for Corporate clients. You... ...1000 accounts, retain customers, and grow footprint by expanding... ...candidates have experience in SaaS, excellent communication,... ...executive relationships. This remote role supports US-based clients and...Remote job
$120k - $189k
...FLClient Accounting Services - Technology CAS /... ...seeking a dynamic Manager to support complex advisory... ...enable the practice to scale. In addition to... ...with US client leads on core and add-on... ...with technology, SaaS, e-commerce, or venture... ...including remote and hybrid optionsWhat...Remote workFull timeWork at officeLocal areaFlexible hoursAprio
Denver, CO2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote SaaS Customer Service Manager — Lead & Scale Support. Be the first to apply!
Related searches
- customer service supervisor Austin, TX
- customer service account executive Austin, TX
- customer business manager Austin, TX
- customer engagement manager Austin, TX
- director customer relationship management Austin, TX
- customer retail manager Austin, TX
- customer service project manager Austin, TX
- director customer operations Austin, TX
- customer service support manager Austin, TX
- remote customer service manager Austin, TX