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Remote SaaS Activation & Customer Success Lead

KaiCalls

Brooklyn, NY
  • Remote job

KaiCalls is seeking a seasoned SaaS implementation and onboarding professional to turn qualified customers into active, successful users. You will own kickoff through verified activation, manage number setup, routing, SMS readiness, and training, and you will test the same route and device the customer uses. You will maintain checklists, guidance, escalation paths, and activation reporting, with a focus on turning recurring onboarding friction into clear product requirements. #J-18808-Ljbffr KaiCalls

Vacancy posted 7 hours ago
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