RAN Support Engineer - AI-Driven Troubleshooting
Ericsson GmbH
Ericsson Inc. is seeking a driven Support Engineer in Plano, TX to deliver Level 2 RAN support and data-driven problem solving for customer networks. You will troubleshoot using logs and diagnostic tools, implement changes, and contribute to problem management and automation initiatives. The role emphasizes collaboration, strong communication, and the ability to work under pressure in a fast-paced environment. #J-18808-Ljbffr Ericsson GmbH
$88.4k - $143k
...Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and... ...for a dynamic and proactive Technical Support Engineer to join our team. In this role, you... ...thinker, you will apply standard troubleshooting frameworks, diagnostic tools, and technical...SuggestedLocal areaRemote work- ...industry with the most advanced AI Agent platform for enterprise... ...for issues Diagnose and troubleshoot technical issues Document procedures... ...resolutions Collaborate with engineering to resolve issues Participate... ...Experience in technical support Knowledge of Windows/Linux Familiarity...SuggestedWork at officeRemote workFlexible hours
- ...environments*** Senior IT Engineer Responsible for... ..., deploying, and supporting information (IT) and operational... ...leveraging increasing AI based semiconductor... ...VXRail and newer. * Troubleshoot performance issues... ...A self-starting, self-driven individual, working to...SuggestedLocal area
$88.4k - $143k
...Networks, Inc. in Plano, Texas is seeking a skilled Technical Support Engineer who will be instrumental in ensuring customer success... ...knowledge base. A strong background in network operations and troubleshooting is essential. The position offers a competitive salary range...Suggested- ...is seeking a capable technical support professional to be the first... ...issues. You will diagnose and troubleshoot problems, document resolutions, and collaborate with engineering to ensure rapid fixes. You will... ...supporting Cognigy’s enterprise AI platform. The role follows the...SuggestedWork at officeRemote workFlexible hours3 days per week
$123.2k - $199.1k
...Integrity, and Inclusion. We weave AI into the fabric of... ...when it’s needed. This model supports real-time problem-solving, stronger... ...Provide tailored troubleshooting, configuration guidance, and... ...File bug reports with the engineering team and develop test plans...Full timeWork at officeVisa sponsorshipWork visaShift work$103.4k - $167.2k
...Integrity, and Inclusion. We weave AI into the fabric of... ...when it’s needed. This model supports real‑time problem‑solving, stronger... ..., marketing, manuals, and troubleshooting guides Provide... ...customers Collaborate with the Engineering team to influence product operability...Full timeWork at officeVisa sponsorshipWork visaShift work$76k - $136.73k
...We’re hiring a Digital Support Intelligent Automation Solutions Engineer to design, build, and iterate... ...MCP-based services or AI tool connectors,... ...and workflow automations Troubleshoot and improve pilot reliability... ...integrations Event‑driven basics (webhooks, queues...$108k - $148.5k
...global leader in materials engineering solutions used to produce virtually... ...connect our world - like AI and IoT. If you want to push... ...TX You'll benefit from a supportive work culture that encourages... .... Additionally, you will troubleshoot complex problems, perform root...Full timeRelocation- Call Center Support Technician - Level 1 Position: Call Center Support... ...customer inquiries, troubleshooting EMS‑related issues remotely,... ...management systems, backed by AI and delivered by SaaS models,... .../BMS solution brings process‑driven intelligence and AI to facilities...Permanent employmentFull timeFor contractorsWork at officeRemote workNight shiftWeekend workWeekday work
- ...scalable and competitive compensation solutions. The ideal candidate will have a strong background in compensation analysis, be data-driven, and have excellent collaborative skills. This position offers opportunities for professional growth within a dynamic team...
$108k - $148.5k
...a global leader in materials engineering solutions used to produce virtually... ...connect our world - like AI and IoT. If you want to push... ..., TX Benefits: Process Support Engineer (PSE) As a Process Support... .... Additionally, you will troubleshoot complex problems, perform root...Full timeRelocation- Koitecc Solutions seeks a Technology Support III to ensure the stability and performance of production flows. You'll troubleshoot service interruptions, maintain CI/CD pipelines,... ...operating procedures while utilizing enterprise AI capabilities. Ideal candidates have 3+...
- ...IT Help Desk professional in Plano, TX, to provide technical support for daily operations. In this hybrid role, you'll engage with... ...have at least 2 years of experience with help desk systems, troubleshooting in both Mac and Windows environments, and a relevant certificate...
- A global IT solutions provider based in Texas is seeking an experienced Customer Support Specialist to troubleshoot system, software, and networking issues. Candidates should have at least 2 years of relevant experience, exceptional communication skills, and familiarity...
$22 - $28 per hour
...experience in AM and the functions that support asset life-cycle management . The desired... .../Review SOPs: Use logic and rigorous troubleshooting methodology to solve difficult problems... ...Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool...Hourly payOngoing contractWork at officeLocal areaMonday to FridayFlexible hoursShift work$60k - $75k
...is fixing it with an AI platform that gives clinicians... ...year, we’ve scaled to support tens of thousands of... ..., tickets, phone) Troubleshoot user-reported issues,... ...bugs to product/engineering, and follow through on... ...Why Nestmed Mission-driven company improving healthcare...Full timeRemote work- Join to apply for the Service Desk Engineer (Spanish) role at Origina 3 days... ...learn more. The Role Technical Support: Provide tier 1 world-class technical troubleshooting and support for globally based... ...each article, started with the help of AI. #J-18808-Ljbffr OriginaFull timeRemote workWork from homeHome officeFlexible hoursShift work
$123.2k - $199.1k
Support Enablement and Escalations Engineer (Cortex Cloud) 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Our Mission At... ...for TAC - for better visibility and troubleshooting Filling in the gaps. Sometimes there...Full timeRemote work$82k
...infrastructure management through AI-powered inspection and risk... ...platform helps contractors, engineering firms, and utilities unlock... ...the Role The Customer Support Technician II is an entry-... ...issues, follow established troubleshooting processes, and escalate more...For contractorsLive inLocal areaRemote work$26 - $31.24 per hour
...Join to apply for the Technical Support Associate role at Donatech... ...at Donatech Corporation Get AI-powered advice on this job and... ...Citizenship Required. Perform troubleshooting, maintenance, and repair of... ...3 days ago Customer Support Engineer – Remote (U.S.) – Full Time Dallas...Full timeContract workImmediate startRemote workNight shiftAfternoon shift$20 - $22 per hour
...First Level Analyst will provide technical support for our contact center systems that... ...documentation, including technical guides and troubleshooting information. · Log and document all work... ...directly into each article, started with the help of AI. #J-18808-Ljbffr...Permanent employmentContract workWork at officeRemote work- ...are seeking to fill the Support Specialist role, a... ...Specialist, you will: Provide troubleshooting expertise on the core... ...science, Software Engineering or related field, or... ...Past experience using AI tools to help the effectiveness... ...collaboration and is driven by the shared goal of...Work at office
- Provide escalated support and maintenance for client IT services including tablets, computers... ..., upgrades, configures, maintains, and troubleshoots end-user hardware and software to ensure... ...PowerShell\Python Scripting AI Digital Design API Development Data Analytics...Work at officeRemote work
$73.1k - $117k
A global technology company in Plano, Texas is seeking a Mid-Senior level Mainframe Software, Technical Support Engineer - Storage Management. This position involves providing technical support for Mainframe Storage Management software, requiring strong communication skills...- ...decision. Responsibilities Provide support for the Flagscape and child... ...AutoSys jobs / schedules, troubleshooting, and resolution of... ...enthusiastic, flexible, results driven with attention to detail Strong... ...new Production Support Engineer jobs in Plano, TX. #J-18808-...Full timeWork at officeRemote workFlexible hours
- Prodapt is looking for a Technical Customer Support Specialist based in Richardson, Texas. In this position, you will assist field technicians and internal teams with service activation and troubleshooting across various systems. You will provide real-time support via inbound...
- As a Sr. Manager of the Data & AI Support Engineering team, you will lead and manage a team of Technical Solutions Engineers responsible... ...observability platforms and internal systems to accelerate troubleshooting and root‑cause analysis safely. Create reusable runbooks...Work experience placement
- P-1388 As a Sr. Manager of the Data & AI Support Engineering team, you will lead and manage a team of Technical Solutions Engineers responsible... ...platforms and internal systems to accelerate troubleshooting and root-cause analysis safely. Create reusable runbooks...
- .... That’s why we’re always looking for driven, curious, and value‑aligned individuals... ...Holidays Paid Vacations Role: Lead Support Engineer Position Summary The Lead Support Engineer... ...by frontline support staff. Lead troubleshooting efforts for recurring or high‑impact incidents...Temporary workWork experience placementCasual workWork at officeRemote work
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