Benefits Analyst

Job Title: Benefits Analyst

Location: LVHN/Winchester Building, 3435 Winchester Road, Allentown, PA, 18104.

MUST be flexibility to potentially go to one of the Lehigh Valley Campuses

ON-SITE

Pay: $30-35 an hour

Schedule: 8 hour day, 830-430, 9-5pm, with flex to do later hours and potentially 1-2 Saturdays during open enrollment

Contract: 6 weeks - probable extension or permanent conversion

Position opened to assist with Open Enrollment project.

Required Qualifications

Bachelor’s Degree in Human Resources or related field, or equivalent experience.

1 year of experience in human resources benefits experience

Proficient in MS Office Suite.

Preferred:

Knowledge of Lawson or other HRIS systems.

2 years of experience in employee benefit administration.

PHR - Professional in Human Resources HRCI - State of Pennsylvania Upon Hire or

CP - Certified Professional SHRM - State of Pennsylvania Upon Hire

Key Responsibilities:

Serves as an HR colleague resource consultant for all colleague inquiries with an emphasis on benefit related issues.

Responsible for assisting with the administration and communication of all employee benefit programs, including but not limited to

life, health and disability insurance, pension and related retirement programs. Serves as a colleague resource and is responsible

for resolving general inquires related to many of the HR areas. Functions independently in a fast paced, multi-faceted and high

volume, with a focus on colleague customer service

Articulates the job's main responsibilities. This is not intended to be an exhaustive list of all essential functions or all duties

performed. The essential functions listed below and percentage of time may vary between departments and locations, and are

subject to change based on management discretion and organizational needs. Other responsibilities may be assigned at the

discretion of management to meet organizational needs.

• Processes claims for Group Life and AD&D, Supplemental Life and AD&D, Spousal Life and AD&D, and Dependent Life

claims.

• Prepares retirement calculation forms for all vested and retired participants.

• Manages all inquiries from Valic, Hartford, and Populytics and provides requested colleague information.

• Manages all HSA Benefit Plan reversals in various systems.

• Creates and sends all new hire enrollment information as well instruction emails and reminders.

• Audits to ensure colleague enrollment is accurate.

• Analyzes daily Lawson reports and completes corresponding 403(b)/401(k) changes.

• Provides colleagues with requested information in a prompt and accurate manner.

• Compiles information necessary for the development of knowledge base material.

• Analyzes colleague calls and inquiries on an on-going basis.

• Ensures that colleague satisfaction is a goal and priority and displays a consistent pattern of positive customer

feedback.

• Utilizes department scripting to ensure colleague customer service standards are met.

• Counsels employees on all Benefit Plans and related Plan details and policies.

• Maintains and processes electronic enrollment in the HRIS system (Lawson).

• Assists in coordinating the annual open enrollment process.

• Processes and maintain absence management plans for eligible colleagues in the HRIS system.

• Serves as liaison between colleagues and the Human Resource Function using the knowledge base system