Senior Vice President, Retail Excellence

Senior Vice President, Retail Excellence About the Company Globally renowned luxury lifestyle brand. Industry - Luxury Goods & Jewelry. Type - Privately Held. About the Role The Company is seeking a Global SVP for Retail Excellence to define and lead the global approach to retail excellence, client engagement, and go-to-market execution. The successful candidate will be responsible for translating the brand vision into elevated and consistent client experiences across various regions and channels. This role involves shaping and implementing global standards for retail excellence, overseeing the coordination of go-to-market initiatives, and guiding the evolution of CRM and clienteling strategies to enhance client relationships and long-term value. Qualifications Proven track record in retail excellence, client experience, or commercial strategy within a luxury or premium environment at scale. Ability to operate at both strategic and operational levels within a global, matrixed organization, with strong commercial instinct supported by analytical rigor and attention to detail. Leadership skills to partner cross-functionally, ensuring disciplined execution of commercial priorities and key brand moments, and aligning merchandising, marketing, and retail teams to deliver cohesive launches. Experience in strengthening direct-to-consumer business and enhancing quality of client experience worldwide. Key Responsibilities Define and lead the global approach to retail excellence, client engagement, and go-to-market execution. Translate brand vision into consistent client experiences across regions and channels. Shape and implement global standards for retail excellence. Coordinate go-to-market initiatives and guide evolution of CRM and clienteling strategies. Partner cross-functionally to ensure disciplined execution of commercial priorities and key brand moments. Align merchandising, marketing, and retail teams to deliver cohesive launches. Hiring Manager Title: Chief Executive Officer. Functions: Sales/Revenue, Marketing. #J-18808-Ljbffr Confidential