Data Coordinator

Job Description

Job Description

Key Responsibilities

Data Management & Administrative Support

• Collect weekly, monthly and quarterly program data and reports form respective agency departments.
• Accurately enter, update, and maintain participant and program data in internal databases and systems.
• Verify data for accuracy and completeness.
• Generate reports as requested by leadership.
• Maintain organized digital and physical records in compliance with organizational policies.
• Assist with preparing documents, forms, and program materials.
• Other duties as assigned

Front Office & Communication

• Answer incoming phone calls professionally and direct calls to appropriate staff.
• Respond to general inquiries from parents, participants, and community members.
• Greet and assist visitors, participants, and parents in a welcoming and professional manner.
• Provide accurate information regarding program schedules, requirements, and events.
• Other duties and assigned

Participant & Parent Engagement

• Interact daily with program participants and parents to collect required documentation and information.
• Support registration and enrollment processes.
• Follow up with parents regarding missing forms or needed updates.
• Maintain confidentiality when handling participant and family information.
• Other duties and assigned

Qualifications

• High school diploma or equivalent required (Associate’s degree preferred).
• 2–3 years of administrative or data entry experience preferred.
• Strong proficiency in Microsoft Office (Word, Excel, Outlook) and database systems.
• Strong proficiency with CRM Sy
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Ability to handle confidential information with discretion.
• Strong customer service and interpersonal skills.

Core Competencies

• Accuracy and attention to detail
• Professional communication
• Customer service orientation
• Time management and multitasking
• Confidentiality and integrity