IT Administrative Assistant
Fortune Brands Innovations
Role Overview As the IT Technical Support Agent, you will be responsible for supporting key infrastructure functions, including troubleshooting hardware and software, providing on-site assistance, and resolving IT service desk tickets/issues in a timely manner. What You Will Do Resolve IT service desk tickets/issues Provide support at the desktop Troubleshoot Install hardware and mobile devices Assist with IT desktop deployments and computer imaging activities Why It Might Be a Fit This role requires good analytical and communication skills, and the ability to work with IT vendors to solve problems. You will be part of a high-performing team empowered to think big, learn fast, and make bold decisions. Requirements Minimum of an Associate's Degree in IT/IS related discipline 2+ years of work experience in service desk support and desktop support 2+ years of IT Desktop and Device problem solving experience 2+ years of customer service experience Benefits Robust health plans Market-leading 401(k) program with a company contribution Product discounts Flexible time off benefits Adoption benefits #J-18808-Ljbffr Fortune Brands Innovations
Vacancy posted 18 hours ago
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