Payments Operations Specialist

Description

The Payments Operations Specialist is responsible for accurate and timely processing of incoming and outgoing payments across multiple channels, including ACH, wires, foreign checks, positive pay/corporate share drafts, and other payment services. This role also supports back-end payment operations, including OFAC screening, fraud monitoring, payment investigations, reconciliation/balancing, billing, reporting, and compliance-related activities.

Responsibilities:

• Process daily payment transactions, including ACH, wire transfers, foreign checks, positive pay/corporate share drafts, and other payment types in accordance with procedures and SLAs
• Monitor payment queues, exceptions, failures, suspicious activity, and escalate as needed
• Review OFAC alerts, including evaluating potential sanctions matches and documenting rationale
• Monitor ACH and wire activity for fraud indicators, anomalies, unauthorized activity, and unusual transaction patterns
• Research and resolve payment exceptions, failed transactions, duplicate payments, unauthorized entries, recalls, traces, returns, and misdirected funds
• Perform daily reconciliation and balancing of ACH, wire, and positive pay/share draft transactions against general ledger accounts
• Compile billing data for payment processing services based on transaction volume and fee schedules
• Generate routine and ad hoc reports related to payment volumes, settlement activity, OFAC testing, NCUA reporting, and audit/compliance requests
• Maintain/update procedures and tracking tools used by the Payments Operations team
• Partner with internal teams including support, accounting, compliance/risk, account management, and payments support
• Provide backup support, training, and subject matter guidance on payment processing topics as needed

Additional Skills & Qualifications

• High school diploma/GED required
• 3 to 5 years of experience in payments operations, payment processing, banking operations, credit union operations, or a related financial services function
• Working knowledge of payment channels such as: ACH, Wire transfers, Positive pay/corporate share drafts, Instant payments, International wires, Foreign check collection.
• Familiarity with applicable rules and regulations, including: NACHA Operating Rules, OFAC, BSA/AML, Reg CC, UCC Articles 3, 4, and 4A, Emerging payments regulations
• Experience with payment investigations, transaction exceptions, reconciliation, fraud monitoring, and/or OFAC screening
• Strong Microsoft Office skills, especially Outlook, Word, Excel, and Office 365
• Experience using payment processing platforms, core banking systems, OFAC/sanctions screening tools, ACH fraud monitoring tools, or similar systems

Certifications

• Candidate must obtain at least one payments industry accreditation within 24 months of hire. Relevant certifications include:
• AAP
• NCP
• AFPP
• APRP

This is a Permanent position based out of Greensboro, NC.

The pay range for this position is $47840.00 - $58240.00/yr.

The Benefits: - Complete health benefits package (medical, prescription, dental, vision) - Excellent 401(k) program - Fully paid life insurance and disability benefits - 11 paid holidays; 18 PTO days (PTO increases based on tenure) - Tuition reimbursement - Community Volunteer Leave

This is a fully remote position.

This position is anticipated to close on Aug 27, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.