Senior Loan Servicing & Special Asset Coordinator

Senior Loan Servicing & Special Asset Coordinator Location: Houston, TX 77027 Job Type: Full-Time | On-Site We are partnering with a growing and well-established lending organization in Houston to identify an experienced Senior Loan Servicing professional with a strong background in both performing loan servicing and special asset management , including foreclosure processes and private/hard money lending. This is a high-impact, on-site role supporting complex residential and commercial loan portfolios. The ideal candidate brings a strong understanding of loan documentation, legal processes, lien positions, and title matters, along with the ability to manage servicing issues with precision, professionalism, and a high degree of accountability. Position Overview The Senior Loan Servicing & Special Assets Coordinator is responsible for managing the full lifecycle of loan servicing, from high-performing assets to distressed loans, ensuring accuracy, compliance, and optimal portfolio performance. This position is well-suited for a detail-oriented professional with a background in paralegal work, title, escrow, or real estate transactions who thrives in a fast-paced, deadline-driven environment. Key Responsibilities Manage day-to-day loan servicing activities for a portfolio of hard money business purpose real estate loans, including performing and non-performing assets Oversee payment processing, account maintenance, borrower inquiries, and relationship management to ensure high-quality servicing of performing loans Monitor loan performance and proactively address delinquencies, risk trends, and borrower issues Review and interpret loan documents, legal agreements, and closing/title documentation to ensure accuracy and enforceability Handle loan modifications, extensions, payoffs, assumptions, and servicing transfers in accordance with company and investor guidelines Research and resolve title issues, lien releases, and collateral documentation discrepancies Administer and reconcile tax and insurance impound (escrow) accounts , ensuring timely payments and accurate tracking Maintain and ensure accuracy of loan records, payment histories, escrow balances, and servicing data , primarily within The Mortgage Office (TMO) platform Execute and manage collections efforts , including borrower outreach, payment plans, and resolution strategies Manage special assets , including delinquent, non-performing, and defaulted loans Support and coordinate default servicing activities , including foreclosure processes, legal actions, and third-party vendor management Collaborate with borrowers, attorneys, title companies, trustees, and internal teams to resolve issues and facilitate transactions Review, interpret, and assist in the creation and modification of real estate loan documents , including notes, deeds of trust, forbearance agreements, and settlement documents Ensure compliance with servicing guidelines, investor requirements, and applicable federal and state regulations Assist with audits, reporting, and documentation requests , including investor and internal reviews Generate reporting and provide insights into portfolio performance , including both performing and distressed assets Qualifications 5+ years of experience in loan servicing , including management of both performing and non-performing loans Demonstrated experience with special assets, collections, and foreclosure processes Strong working knowledge of The Mortgage Office (TMO) or similar servicing platforms Experience with tax and insurance escrow/impound administration and reconciliation Solid understanding of real estate legal documentation , including loan, title, and collateral documents Experience in private lending, bridge lending, or hard money lending environments Knowledge of foreclosure laws and procedures (state-specific experience a plus) Strong analytical, organizational, and communication skills Preferred Experience managing a mixed portfolio of performing and distressed loans Background in loan restructuring, asset recovery, and borrower workout strategies Ability to operate effectively in a fast-paced, entrepreneurial lending environment Compensation and Benefits Our client offers a competitive salary and a comprehensive benefits package, including: Medical, dental, and vision insurance 401(k) with company match Paid time off Opportunities for professional growth within a collaborative and team-oriented environment If you have a strong foundation in loan documentation, title matters, and legal processes and are looking to contribute at a senior level within a stable and growth-oriented organization, we would welcome the opportunity to connect. Artemis Executive Partners