Medical BIlling/Administrative Assistant

Job Description

Job Description

VeraSage Health

Full-Time | Monday–Friday+ rotating Saturdays

About VeraSage Health

VeraSage Health is a growing family medicine practice committed to delivering exceptional patient care while maintaining efficient, accurate operations. We are looking for a detail-oriented Medical Billing/Administrative Assistant to serve as the liaison between our providers, front office, and external billing company. This position is ideal for someone who understands both medical billing workflows and administrative operations and enjoys identifying issues before they become problems.

Position Summary

The Medical Billing/Administrative Assistant is responsible for ensuring accurate daily charge capture, reviewing provider documentation for billing readiness, reconciling deposits, and coordinating with our external billing company to resolve claim issues. This role is essential to maintaining timely revenue cycle operations while also providing administrative support to clinic leadership.

Responsibilities

Medical Billing & Revenue Cycle

• Review provider superbills daily for diagnosis coding (ICD-10), CPT coding, and modifier accuracy before claims are submitted to the external billing company.
• Verify all provider notes are completed and signed off by the end of each business day.
• Ensure every patient seen on the daily schedule has a corresponding superbill and provider documentation.
• Audit daily schedules to identify any missing charges or documentation.
• Serve as the primary liaison with the external billing company regarding claim rejections, denials, coding corrections, appeals, and billing questions.
• Track unresolved billing issues and follow through until resolution.
• Assist providers with documentation improvements to support compliant coding and reimbursement.
• Monitor charge submission timeliness to reduce delays in reimbursement.

Financial Reconciliation

• Collect daily deposits and closeout reports from the front office.
• Reconcile cash, checks, and credit card collections against the practice management system.
• Investigate and resolve payment discrepancies.
• Prepare and upload daily reconciliation reports and supporting documentation to the external billing company.
• Maintain organized financial records and audit documentation.

Administrative Support

• Prepare reports, spreadsheets, and operational documents.
• Coordinate meetings and assist with administrative projects.
• Assist leadership with policy updates, workflow documentation, and operational initiatives.
• Communicate with vendors, providers, and staff.
• Manage calendars, meetings, and appointments
• Maintain office supplies and coordinate vendor communications
• Prepare and send Medical Records requests
• Print Prescription refill request for provider review
• Manage daily faxes

• Track projects and follow up on assigned action items
• Support clinic marketing initiatives and social media coordination
• Answer phones and assist patients or visitors when needed
• Perform additional administrative duties as assigned

Qualifications

Required

• Minimum 2 years of medical billing and/or revenue cycle experience
• Strong understanding of:
  • ICD-10 diagnosis coding
  • CPT coding
  • HCPCS modifiers
  • Insurance claim submission processes
• Experience reviewing provider documentation for billing accuracy
• Knowledge of claim denials and appeals
• Strong attention to detail
• Excellent organizational and time management skills
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Ability to maintain confidentiality

Preferred

• Experience with EMR systems (CureMD preferred)
• Experience with Medical office management
• Bilingual (English/Spanish)

Benefits

• Competitive pay
• Paid Time Off
• Paid Holidays
• Growth opportunities
• Supportive leadership
• Positive team environment