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Tenant Experience Coordinator

CBRE Group, Inc.

About the Role: The Tenant Experience Coordinator at CBRE Group in Raleigh, NC encourages strong tenant and vendor relationships. What you'll do: Serve as the main point of contact between the Property Management team and tenants. Lead communications with tenants, vendors, management, and community representatives. Manage tenant appreciation programs, including customized gifts and recognition. Welcome and orient new tenants with comprehensive Welcome Packages. Distribute weekly newsletters and social media updates on upcoming events and activities. Establish and maintain discount programs with local businesses for tenants. Greet tenants daily and ensure the amenity app is current. Conduct annual meetings with tenants to discuss and implement suggestions. Maintain an accurate tenant contact list and ensure its annual update. Collaborate on ESG initiatives and community outreach programs. Develop and propose event ideas and budgets tailored to tenant needs. Record and report on tenant event attendance and feedback. Assist with the creation and distribution of a monthly newsletter. Manage and update the Property website and tenant handbook. Craft promotional flyers and graphics for events. Perform additional duties as assigned. #J-18808-Ljbffr

Vacancy posted 12 hours ago
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