Voice IT Field Support Specialist

Field Support Specialist (IMAGING) – Columbia, MD Must have TS/SCI with polygraph securityclearance! The job duties of the IT Field Support Specialist: Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation Configures computers, communications devices and peripheral equipment. Trains site personnel in proper use of hardware. Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems Requirements: High school/GED and zero (0) to two (2) years of experience AND certification. Preferred: Security +. Will accept an AA or BS in a technical field as a substitute for years of experience. Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches. Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to work efficiently with minimal supervision. Proficient in working with end-users remotely. Demonstrated expertise. Familiar with Active Directory security and policies. Excellent analytical and problem solving skills. Outstanding communication skills to relate with team members and support workers. Must be available to work an 8 hour shift between the hours of 6am-and 6pm. Must be able to lift up to 50 pounds and able to drive a company vehicle. Must have a valid driver’s license and an acceptable driving record. Physical Demands: Must be able to lift up to 50 pounds and able to drive a company vehicle. The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas. Send resume to View email address on click.appcast.io or apply through website at Approximate Salary Range: $48,000 - $52,700. A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications. Benefits: 401(k) with 6% company match - VESTS IMMEDIATELY Medical Insurance (HSA and HRA options) Dental Insurance Vision Insurance Life and Disability Insurance Complimentary Identity Theft Protection Tuition Reimbursement Paid Time Off (Vacation, Sick, and Holiday time) Referral bonuses And more! At Flash Technology Group, we truly care about our team, offering flexibility for a balanced life, competitive compensation, and a robust benefits package that supports you and your family. We prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning. We’re committed to your growth and happiness! Flash Technology Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic. #J-18808-Ljbffr