Cashier/Receptionist

Maintain direct contact with the public on a daily basis and perform in-person and telephone reception for City Hall; cash handling and/or collection for utility bills, permits, license, etc; assist customers with account information and extensions; work orders; monitor utility radio. Duties may include, but are not limited to, the following: Receive and respond to public inquiries on the telephone and in-person. Operate computer terminal and other office equipment Operate multi-line telephone system Receive fees and monies and issue receipts Count and reconcile receipts with monies collected; balance drawer Assists in the dissemination of information concerning the functions and services of various City departments Performs data processing related duties including encoding data, data entry and retrieval, and routine computer terminal operations Issues work orders to various departments and follows up to assure completion of work Typing and filing and other general office work Assists in maintaining utility account information; sets up new accounts Issue dog and cat licenses and issues various permits QUALIFICATIONS: Knowledge of: Operational characteristics of a cash register and calculator Modern office practices and equipment Business English, spelling, grammar and correct composition City geography and road networks Computer program applications Ability to: Develop and maintain effective working relationships Type at a speed necessary for adequate job performance Communicate both orally and in writing Deal with public in a tactful, pleasant and courteous manner Handle and accurately count cash #J-18808-Ljbffr