Human Resources Coordinator

Human Resources Coordinator

The Human Resources Coordinator serves as a critical member of the Human Resources team, responsible for assisting with the administrative functions that best meet our department needs. Excelling in customer service, this role engages in actives such as responding to employee inquiries, assisting in the maintenance of HR systems, ordering office supplies, coordinating activities, trainings, and events, preparing presentations and meeting notes, and creating resources for employees. Additionally, this role services as the FOIA officer for the department.

Due to the daily responsibility of greeting those who enter the Human Resources department and serving as the first point of contact for the department in this capacity, this role is 100% on-site.

Essential Functions

Depending on the assignment, the incumbent may perform a combination of some, or all, of the following duties, and perform related duties as assigned:

• Provide professional customer support to inquiries via phone, email and in person, including greeting all visitors that enter the HR suite and attempting resolution.
• Maintain and update employee data in HR systems, ensuring accuracy and confidentiality.
• Partner with the Finance department to process HR invoices and payments
• Organize and maintain digital and physical employee records in compliance with Lake County policies.
• Responsible for submitting agenda items for Board and Committee meetings, and creating content for the agenda item as needed.
• Create and format HR correspondence, forms, and presentations using Microsoft Office
• Prepare clear HR reports, presentations, and summaries, using Excel, Word, and PowerPoint.
• Coordinate meetings, trainings, and schedules, and prepare agendas or notes as needed.
• Plan and organize employee engagement events, including countywide 5k, benefit fairs, and employee appreciation activities.
• Responsible for responding to unemployment claims - including collecting the necessary documents and information to do so.
• Function as the Departmental FOIA (Freedom of Information Act) Officer, researching and compiling information and records, reviewing records and responses with the Director and Deputy Director prior to releasing records.
• Support recruitment through applicant communication, interview scheduling, coordinating background checks and drug screens, and preparing related documents.
• Assist with onboarding by organizing new-hire paperwork, checklists, and orientation materials.
• Review and analyze HR metrics related to the employee lifecycle, such as attendance, turnover, and recruitment progress using Microsoft Excel (or other available tools)
• Order and maintain office supplies.
• Provide general administrative support to the HR team.
• Performs other related duties as assigned by supervisor(s).

Knowledge Skills Abilities and Education Required

Education & Experience Requirements:

• High School Diploma or equivalent.
• Between 2-5 years of general administrative experience in a fast-paced office environment.
• Human resource and/or risk management experience is beneficial, but not required.

Or any combination of education and experience that provides the candidates possesses the knowledge, skills and abilities to perform the duties prescribed to the position as listed above. Experience with Workday is preferred.

Skills & Abilities:

• Knowledge and skill of software programs and the ability to utilize the systems to deliver services and manage programs, schedules and calendars which are job/function specific.
• Knowledge of and the ability to apply research methods and data analysis techniques.
• Skilled in problem-solving and conflict resolution.
• Precise attention to detail and exceptional organizational and administrative skills.
• Follows policies and procedures and supports organization's goals and values.
• Team oriented and committed to maintaining a positive work environment.
• Demonstrates respect and consideration regardless of others status, or position. Accepts responsibility for own actions.
• Ability to multitask and meet deadlines within a time sensitive environment.
• Ability to work well independently and take initiative.
• Ability to exercise discretion and confidentially handle information, records and issues.
• Ability to communicate clearly, logically, and persuasively both verbally and in writing; ability to prepare clear, concise, and comprehensive reports, correspondence and documents.
• Ability to build morale and group commitments to goals and objectives. Gives and welcomes feedback.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees.
• Ability to establish and maintain effective working relationships with managers, organization, staff, representatives of other governmental agencies, the public and others encountered in the course of work.
• Ability to collaborate with diverse groups of people, including constituencies which may have been underrepresented.
• Ability to facilitate inclusive participation in programs and activities and communicate cross-culturally.

Physical Requirements:

• Requires office work, involving standing or walking some of the time, exerting up to 10 pounds of force on a regular basis, and high dexterity in operating office equipment, including a keyboard, phone, copier, etc.
• The position requires normal visual acuity and field of vision and the ability to hear and speak to understand, respond to and build relationships with a diverse clientele.

Supplemental Information

Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our Prospective Employee Page to get additional information on why you should work for Lake County! Any offer of employment is contingent upon the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. Lake County is committed to being a diverse and inclusive workplace and is proud to be an equal opportunity employer.