Revenue Operations Lead

When you join SEON, you’ll work with a growing team to make a big impact. We’re always looking for passionate, curious and empathetic people to join our team. Come work alongside a group of talented individuals who are driven to deliver great customer outcomes. Join Our Team Life at SEON At SEON, we strive to help online businesses reduce the cost, time and challenges faced due to fraud. Whether you are a global financial leader or a small eCommerce startup, our solution simplifies fraud management so you can focus on what matters: growing and scaling your company. The people of SEON encourage open communication, do not believe in hierarchy and are all for transparency. By joining our Fraud Fighting team, you will be encouraged to offer creative and or innovative ideas that can drive the company forward. This is THE place for you if you want to be part of a customer obsessed, resilient and humble company that puts innovation at the center of what we do. Our team is committed to fighting fraud on a daily basis, and as a result, we take great pride in offering our people fair compensation. Here are some further insights into our way of life: ESOP Employee stock ownership plan. Flexible hours Flexible work schedule that allows teammates to alter their workday. Enhanced parental leave Private health insurance Private health insurance including coverage for spouse and dependents. Hybrid working environment We encourage our colleagues to work from home a few days per week, and spend the rest of the time in the office collaborating with the SEON team. Employee assistance and mental health support Access to an employee assistance and mental health support platform. Lunch and breakfast Monthly company breakfast and weekly lunch allowance. Learning and development Access to a variety of opportunities for learning and development (including external L&D). Weekly language courses You can order business books to grow your knowledge and support your curiosity to learn more. We’re driven by Trust & Transparency, Customer Obsession, Innovation, and Ownership. We keep our word, act with integrity, and learn from every experience. Customers guide us, and we deliver with empathy, urgency, and unity. We embrace bold ideas, never settle, and iterate for impact. Together, we take ownership and drive meaningful solutions. “What keeps me coming to work is the knowledge that the work we do at SEON is making a real difference in the world. Every day, we’re tackling complex challenges in fraud prevention, protecting businesses and their customers from financial threats. The sense of purpose and the dynamic, innovative team I get to work with inspire me to continue pushing the boundaries of what we can achieve together.” “What keeps me coming to work is the knowledge that the work we do at SEON is making a real difference in the world. Every day, we’re tackling complex challenges in fraud prevention, protecting businesses and their customers from financial threats. The sense of purpose and the dynamic, innovative team I get to work with inspire me to continue pushing the boundaries of what we can achieve together.” Emily Light, Head of Implementation Open Positions At SEON, we empower our team to grow and succeed on impactful projects. If you’re ready to elevate your career with a supportive, collaborative team, explore our open roles and find where your future can thrive with us! Revenue Operations Lead Location US - Remote Location Type Remote Department SEON is the command center for fraud prevention and AML compliance, helping thousands of companies worldwide stop fraud, reduce risk and protect revenue. Powered by 900+ real-time, first-party data signals, SEON enriches customer profiles, flags suspicious behavior and streamlines compliance workflows - all from one place. SEON provides richer data, more flexible and transparent analysis, and faster time to value than any other provider on the market. We’ve helped companies reduce fraud by 95% and achieve 32x ROI, and we’re growing fast, thanks to our partnerships with some of the world’s most ambitious digital brands like Revolut, Wise, and Bilt. We are looking for an execution-focused Sr. Revenue Operations Lead to own five critical pillars of our revenue engine: Deal Desk, Provisioning, Analytics, Time-Critical Marketing Support, and DealHub (CPQ) Change Management. This role is ideal for someone who enjoys building structure in fast-moving environments, improving operational quality, and using automation and AI to reduce friction across the revenue cycle. In this role, you will partner closely with Sales, Finance, Customer Success, Legal, and Marketing to keep core revenue operations running smoothly while identifying opportunities to improve scale, speed, and accuracy. You will also serve as a flexible cross-functional backup across the broader RevOps team when coverage is needed. Location: Austin, TX or U.S. East Coast What You’ll Do Core Areas of Ownership Deal Desk Serve as the primary point of contact for the sales team on deal desk support, including deal structuring, pricing approvals, non-standard terms, and quote-to-close escalations. Provisioning Manage software and entitlement provisioning to ensure customers receive the correct access and licenses promptly after closed-won, in alignment with contracted terms. Analytics Analyze pipeline, revenue, go-to-market cycle, and customer journey data to surface insights, identify risk, and support better forecasting and sales performance decisions. Time-Critical Marketing Support Own urgent, marketing-driven updates in HubSpot, including campaign, routing, and data changes that support time-sensitive go-to-market execution. DealHub (CPQ) Change Management Administer and improve DealHub, including configuration updates, pricing and approval workflow changes, and rollout of process improvements to the sales organization. Team Coverage and Operational Support Cross-train across the broader RevOps function so you can step in to support Deal Desk, CRM, quoting, and provisioning workflows during teammate absences or periods of peak volume. Additional Responsibilities Identify and remove manual bottlenecks in the quote-to-cash process through automation and AI-enabled workflows Design scalable approaches for pricing approvals and non-standard contract routing Use analytics to move reporting from reactive to more predictive and insight-driven decision support Audit existing workflows to identify administrative work that can be simplified, automated, or delegated to AI agents Act as a strategic advisor to Sales Leadership on friction points in the revenue cycle and opportunities to improve velocity and conversion Document key revenue operations processes into clear, repeatable playbooks, SOPs, and workflows Partner cross-functionally to strengthen handoffs and improve execution across the customer lifecycle What You’ll Bring Must-Have Qualifications 5+ years of experience in Revenue Operations, Sales Operations, or Deal Desk, ideally in a B2B SaaS environment Experience administering a CPQ platform for quoting and order management, with DealHub experience a strong plus Experience administering a CRM system, including pipelines, properties, workflows, and reporting, with HubSpot experience a strong plus Strong analytical skills and comfort working with pipeline and revenue data to generate insights and support decisions Strong understanding of the full quote-to-cash lifecycle, including pricing, approvals, contracting, and provisioning Experience working cross-functionally with stakeholders in Sales, Finance, Customer Success, and Legal Strong documentation and process design skills, with the ability to translate complex workflows into scalable SOPs and playbooks Excellent communication, stakeholder management, and operational follow-through High attention to detail and a strong commitment to data integrity and process quality Willingness to step outside core ownership areas to support team coverage and business continuity when needed Nice-to-Have Qualifications Experience using AI tools to enrich sales data, automate meeting intelligence, or improve pipeline management and deal hygiene Experience with workflow orchestration tools such as Workato, Zapier, or similar automation frameworks Experience supporting end-to-end sales processes across new business, renewals, and expansion motions SEON Technologies collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details. SEON is an equal opportunity employer. We strive to embrace what makes each one of us unique; we each have our own story. Whether looking at our current staff or future team members, we believe that everyone has something to contribute, and our employment practices reflect that. We do not make an employment decision based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please let your recruiter know if you need reasonable adjustments to our recruitment process. Our Offices With offices in the Americas, EMEA and Asia-Pacific, we serve thousands of companies worldwide across multiple time zones. Austin Bond Collective, 310 Comal Street 2nd floor, Austin, TX 78702, United States London 10 York Rd, London, SE1 7ND, United Kingdom Budapest APAC #J-18808-Ljbffr