Senior People Ops Generalist

tl;dr - Why This Role Matters

This is a high-leverage generalist role at a pivotal stage of Scribe's growth. As we scale from 200 to 500+ employees, you'll help build the systems and infrastructure we don't yet have - ensuring the company grows intentionally, not reactively.


Real scope, high ownership - and a chance to do some of the best work of your career.


About the Role

Scribe's mission for our people is simple: be the place where exceptional people come to do the best work of their careers. This role is building the infrastructure, programs, and culture that support our people mission as we scale.

We're looking for a Senior People Ops Generalist to help architect what will carry Scribe from 200 to 500+ employees and beyond. This is a high-ownership role at a pivotal stage in our journey - you'll be shaping programs that don't exist yet, and improving those that do.

You'll work closely with People leadership across the full scope of the function: programs, manager enablement, people data, total rewards, and recruiting alignment. You bring opinions quickly, act without waiting for a playbook, and leave processes better than you found them. The ideal candidate is low-ego, high-output, and genuinely energized by both the strategic and the operational.

What you'll do

The bullets below reflect your core ownership areas, but like any People role at this stage, you'll also be a resource, a thought partner, and a problem-solver for things that don't fit neatly into every category. The hiring manager for this role is Amanda Hall.

• Build manager enablement that actually sticks. As the organization grows we need to support the team's development. You'll figure out how best to tool our managers for success and set a high performance culture. The goal is coaching, enablement and support, to ensure managers are equipped and accountable.
• Run people programs end-to-end. Own performance cycles and engagement surveys - designing, running, and iterating each cycle. You're not just administering the process; you're synthesizing what it tells us and turning it into recommendations we act on.
• Close the loop between People and Recruiting. Talent management starts at the first intro conversation through an individual's tenure at Scribe. Help establish the feedback loop between who we hire, what core qualities are we looking for, and how someone is successful at Scribe long-term.
• Execute our people roadmap. Partner with People leadership to prioritize initiatives and stay ahead of what employees and managers actually need.
• Contribute to compensation & total rewards. Help bring rigor and repeatability to what's currently ad hoc - comp requests, market benchmarking, and building a clearer picture of what attracts and retains great people at Scribe.
• Build what doesn't exist yet. From lifecycle improvements to new engagement initiatives - take a direction and run with it, or identify the gap yourself.

Location

Hybrid: Our HQ is in beautiful San Francisco, CA. For this role, we expect you to live in or near San Francisco and work from the office 3 days per week.

What Makes You a Great Fit

• 5+ years in People/HR at a fast-growing company, ideally with direct experience of what breaks as a company scales
• You form a point of view fast and move on it - you know how to operate with speed and limited resources
• You don't just report what the data says; you have a perspective on what it means and what to do about it
• You naturally pull people around you along; you make teammates better without needing a formal mandate to do it
• Comfortable holding competing priorities without dropping any, and knowing when to pivot
• You're energized by the pace of change at this stage and you learn fastest when the playbook doesn't exist yet

Nice to Have

• You've worked in a combined People function and understand how People and Talent inform each other
• You have experience coaching managers, not just handing them a policy doc
• Experience at a later-stage company, with the judgment to spot what we should be building now that we aren't
• Familiarity with people metrics and how to benchmark them

About Us

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently.

We're growing fast. Since our founding in 2019, we've grown to over 5 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to up-level how people do work.

How We Work

We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We fully embrace the following values:

• Accelerate impact
• Raise the bar
• Make our users heroes
• Clear is kind
• Rapid learning machine
• One team, one dream

Compensation

$120K-$140K base + equity

We use trusted market data and a tiered location system to ensure competitive, equitable pay. The range below reflects this; your specific offer will depend on experience, pay parity, and location.

This role follows our tiered compensation approach, and specific salary details will be shared during the hiring process.

Full-Time US Employee Benefits Include

Incredible teammates

Ownership mindset (equity for all employees)

Health, dental, and vision insurance

Flexible paid time off and company holidays

401(k) retirement plan

Paid parental leave

Daily catered lunches (SF-based roles)

Commuter benefits

Home office stipend

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.