Group Sales Account Executive, Ticket Sales- University of South Florida

Group Sales Account Executive

The Group Sales Account Executive plays a key role on the Elevate team supporting the University of South Florida in Tampa. Responsible for achieving annual group ticket revenue goals, this position focuses on driving new business, building relationships with local organizations, and creating memorable group experiences at USF Athletics events. The role also provides a unique opportunity to contribute to the sales campaigns and momentum behind South Florida's new on-campus football stadium, set to open in 2027the first of its kind in program history.

Responsibilities:

• Drive revenue through the sale of group ticket packages and multi-game packages for University of South Florida Athletics, including football, men's and women's basketball, men's and women's soccer, baseball, softball, volleyball and lacrosse.
• Generate new business by developing relationships with youth organizations, schools, nonprofits, and corporate groups through outbound calls, networking, referrals, and social selling.
• Execute a high volume of daily touchpoints and outreach efforts, while building and maintaining a strong pipeline of group prospects.
• Lead virtual presentations and in-person meetings to showcase group experiences, season ticket plans, and game day offerings.
• Identify and maximize opportunities to upsell and cross-sell group outings, special experiences, and season or multi-game packages.
• Meet or exceed established group sales revenue and engagement goals.
• Provide exceptional service by managing relationships from prospecting through game day, ensuring a seamless and memorable experience for all groups.
• Collaborate with internal teams to execute group events and in-game experiences.
• Assist with the planning and execution of group-focused events, theme nights, and fan engagement initiatives.
• Support game day operations, including hosting group leaders, servicing clients, and enhancing the overall fan experience.
• Maintain detailed and accurate records of all interactions and sales activity within CRM systems.
• Contribute to a positive, competitive team environment while actively participating in sales meetings, training sessions, and team initiatives.
• Perform additional duties as assigned by management.

Qualifications:

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, the ideal candidate will be able to perform each essential duty or possess the skills necessary to learn and implement them. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Bachelor's degree, or equivalent experience required
• Minimum 1-2 years of sales experience, preferred within ticketing
• Familiarity with CRM systems & processes
• Proficient in Microsoft Office applications

Knowledge/Skills/Abilities:

• Must be coachable and possess a growth mindset in a fast-paced environment and changing landscape
• Ideal candidate will be self-motivated, team, and career oriented.
• Must have ability to maintain professional behavior and appearance at all times
• Must have a strong sense of self-awareness and emotional intelligence, strong interpersonal conflict resolution, and problem-solving skills.
• Must be able to work independently and multi-task
• Must possess strong communication skills; be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong, active listening skills.
• Able to learn and be multi-dimensional based on where the needs are
• Goal oriented whether that is around driving revenue, provided service or helping daily operations.
• Be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruptions.
• Capable of maintaining discretion and confidentiality with sensitive information as needed

Working Conditions:

Working Environment:

• The incumbent primarily works in an office environment, however is expected to attend additional athletic event(s) and/or department events as scheduled throughout the year.

Physical Demands:

• This position requires the ability to lift up to 20 pounds

Travel Requirements:

• This position may require a limited amount of travel on rare occasions

Position and Benefit Details:

• Full Time, Non- Exempt
• Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance + FSA, HSA, and more
• 401k Employer Match after meeting eligibility requirements
• 14 Paid Holidays
• Unlimited PTO

This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at View email address on click.appcast.io We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.