Program Officer

Program Officer (Ethics & Compliance Learning Experience Specialist) Job #req37378 | OrganizationWorld Bank | SectorEthics & Internal Justice Systems | GradeGF | Term4 years | LocationWashington, DC, United States | Required LanguageEnglish VPU Context The World Bank Group’s Ethics and Internal Justice Services Vice Presidency (EIJ) brings together the WBG’s approach to values, ethics and the resolution of workplace conflict. EIJ’s vision is to foster a values-based workplace culture and help staff uphold the WBG’s ethical standards. EIJ provides an integrated, empathetic and efficient approach to resolving workplace conflict, allowing staff to focus with urgency on the WBG’s mission. EIJ’s work covers each of the five WBG institutions. Unit Context EIJ is seeking to recruit an Ethics & Compliance Learning Experience Specialist to work in its Advisory, Training & Values Unit (ATV), reporting to the Manager. ATV promotes development and application of ethical standards by all WBG staff. Custodian of the WBG Core Values and Code of Ethics, ATV provides advice, instruction and guidance on compliance with Staff Directives and on ethical behaviors and conducts training and outreach for all WBG staff. Duties and accountabilities Learning Design & Content Development Design and develop engaging, user‑centered content on ethics‑related topics, including conflicts of interest, ethical decision making, workplace conduct, sexual harassment and bystander intervention. Translate policies, standards, and behavioral ethics concepts into clear, accessible, and action‑oriented learning materials. Develop a range of learning products, including e‑learning modules, animated videos, facilitator guides, toolkits, infographics and live training materials. Co‑creation & Stakeholder Engagement Lead co‑creation processes by engaging internal stakeholders across diverse functions and regions to inform, test and refine learning products. Facilitate design workshops, focus groups and pilot sessions to ensure content reflects staff needs, lived experiences and cultural contexts. Facilitation & Delivery Facilitate live (virtual and in person) workshops and training sessions that promote ethical awareness, reflection and behavior change. Adapt facilitation approaches to diverse audiences and sensitive subject matter. Innovation & Design Thinking Apply design thinking and adult learning principles to develop innovative and effective learning experiences. Continuously explore new formats, tools, and approaches to improve engagement and impact. Vendor & Project Management Manage external vendors (e.g., designers, animators, e‑learning developers), ensuring timely delivery and high quality outputs. Manage multiple projects simultaneously, balancing timelines, quality, and stakeholder expectations. Evaluation & Continuous Improvement Collaborate with the Analytics team to collect and analyze participant feedback and learning data. Use insights from evaluations and behavioral ethics research to continuously improve content, delivery, and real‑world impact. Selection Criteria Master's degree or equivalent in ethics, law, education, instructional design, organizational development, business or a related field. At least 5 years of relevant experience, with a balanced profile across both ethics/compliance practice and the design and delivery of learning or communications content on ethics, integrity, workplace culture, harassment, or compliance, preferably in an international or multicultural environment. Strong instructional design skills, with demonstrated application of adult learning principles. Experience leading co‑creation processes with internal stakeholders. Skilled facilitator with experience delivering live virtual and/or in‑person learning sessions. Excellent written and verbal communication skills, with the ability to simplify complex and sensitive topics. Proficiency with learning and design tools such as Canva, Vyond, Articulate, Adobe Creative Suite or similar platforms. WBG Culture Attributes Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. Thoughtful risk‑taking: Challenge the status quo and push boundaries to achieve greater impact. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results. The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at World Bank and IFC including our values and inspiring stories. #J-18808-Ljbffr