Operations Support Specialist

divh2Operations Support Specialist/h2pThe Operations Support Specialist (OSS) is responsible for managing the integration of insurance products and services into the companys existing systems. The OSS role reports to the Operation Support Specialist Manager and includes a diverse range of activities. It provides a unique opportunity to learn the ePremium business from the ground up, gain a foundational understanding of the individual functions and the ability to progress into a more senior role within business based on abilities and career preferences./ppThe role forms part of a small team which supports several key business functions including Account Management, Customer Services, Finance and Marketing. The successful candidate will have the ability to expand the role and exercise a degree of autonomy as experience in the role increases./ppWhat Youll Do/pulliResponsibility for the end-to-end operation of the mailroom/liliManage the integration of insurance products and services into the companys existing systems./liliSorting and distribution of inbound mail and packages/liliManaging the inventory of shipping supplies, office supplies and marketing materials/liliWork with cross-functional teams to ensure successful integration of insurance products and services./liliMonitoring team email box and responding in a timely and professional manner./liliActing as the point of contact for a variety of operational support activities/liliPerforming data entry tasks associated with the role./liliActing at the direction of and assisting the Operation Support Specialist Manager to support operational teams for ad hoc tasks as required./liliSupporting department managers in the delivery of ad hoc tasks and activities./li/ulpQualifications/pulliStrong communication skills/liliWorks well in a team environment/liliAbility to meet the requirements of scheduled activities while balancing competing priorities/liliDesire to progress and learn new skills/liliA results orientated attitude and ability to improvise when required/liliCommitment to meeting the needs of fellow employees and external customers/liliAbility to learn proprietary software/liliProficiency in Microsoft Windows and Microsoft Office Suite/liliU.S. work authorization/liliAbility to lift/push/pull/carry up to 50lbs./li/ulpEducation Requirements/pulliHigh School Diploma preferred/li/ulpType/pulliHourly, Non-exempt, Full-Time/li/ulpLocation/pulliMason, Ohio/liliWe have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday./li/ulpBenefits Include/pulliCompetitive Pay/liliHealth Insurance: Medical, Dental, Vision and Prescription Plans/liliHealth Savings Accounts/liliFlexible Spending Account/liliDependent Flexible Spending Account/liliCritical Illness/liliAccident/liliRetirement Savings Plan (401K) with discretionary company match/liliShort and Long Term Disability/liliCompany Paid $25,000.00 life insurance/liliSupplemental Life and ADD Insurance/liliEmployee Assistance Program/liliPaid Holidays/liliPaid Vacation/liliPaid Volunteer Time/liliInhabit Employee Discount Programs/li/ulpOur Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants./p/div