Service Technician - Dallas, TX

Service Technician - Dallas, TX

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility.

Lucid is proud to announce the grand opening of our new Service Center in Dallas, Texas, located at 2439 Irving Blvd, Dallas, TX 75207. This state-of-the-art facility reflects our ongoing commitment to delivering an exceptional ownership experience while supporting the rapidly growing Lucid community across the region. As we launch this exciting new location, we are seeking talented service professionals who are passionate about innovation, customer satisfaction, and the future of sustainable mobility. Join Lucid at a pivotal moment and play a key role in building a world-class service operation from the ground up, helping to shape the future of luxury electric vehicle ownership from day one.

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As a Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.

Responsibilities:

• Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
• Follow correct repair order documentation procedures, i.e. The Three C's
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Ability to demonstrate and teach learned technical skills/knowledge with others
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed
• Other duties as assigned

Qualifications:

• 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
• Customer facing experience exhibiting excellent written and verbal communication skills
• Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
• Experience in luxury automobile repair environments.

At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.

Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.