CX Insights & Strategy Leader
Paychex
Paychex is seeking a Customer Experience Strategist to join the Paychex Customer Experience (PXCX) team. The role focuses on quantitative analysis of Voice of Customer data and market trends to anticipate shifts in customer expectations and optimize channels for a best-in-class experience. This position relies on data, research, and collaboration with senior leaders to prioritize initiatives. The role involves reporting, dashboard creation, and cross‑functional partnerships to influence product #J-18808-Ljbffr Paychex
Vacancy posted 3 days ago
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