CX Strategy & Insights Leader
Paychex Deutschland GmbH
Paychex is seeking a Customer Experience Strategist to analyze VOC data and market trends, identify shifts in customer expectations, and help prioritize initiatives across Paychex and affiliate companies. The role relies on quantitative analysis, surveys, and collaboration with senior leadership to optimize customer interactions and channel strategies. The successful candidate will develop action plans, partner with product, service, IT, and leadership to influence the customer-centric roadmap #J-18808-Ljbffr Paychex Deutschland GmbH
Vacancy posted 4 days ago
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