Front Desk Coordinator

Job Description

Job Description

We are looking for a Front Desk Coordinator to support daily front office operations for a medical clinic in Ocala, Florida. This contract position is ideal for someone who enjoys creating a welcoming experience, managing administrative tasks, and keeping schedules organized in a fast-paced setting. The role requires strong communication skills, attention to detail, and confidence using electronic medical record systems while assisting patients and visitors.

Responsibilities:

• Welcome patients, visitors, and callers professionally while creating a positive first impression at the front desk

• Manage incoming phone calls, respond to routine inquiries, and direct messages to the appropriate team members

• Coordinate appointment calendars, confirm visit details, and adjust schedules as needed to support efficient office flow

• Process credit card transactions accurately and provide clear payment information to patients

• Maintain and update electronic medical records with careful attention to accuracy, privacy, and completeness

• Assist with front office paperwork, check-in activities, and general administrative support to keep daily operations running smoothly

• Previous experience in a front desk, receptionist, or customer-facing administrative role

• Ability to handle inbound calls professionally and communicate clearly with patients, visitors, and staff

• Experience scheduling appointments and managing calendars in a busy office environment

• Comfort processing credit card payments with accuracy and professionalism

• Strong customer service skills with a courteous and dependable approach

• Familiarity with electronic medical record systems and some medical office experience preferred

• Excellent organizational skills and the ability to manage multiple priorities effectively