Global Program Manager - Commercial Life Sciences

The Role Veeva is looking for an industry and customer expert that is driven to be hands‑on to deliver solutions to connect sales, market, and medical. We are partnering with our customers in the industry to set a strategic vision that brings an industry‑first approach by delivering our customers technology landscape to the Commercial Cloud with the next‑generation CRM. You will be at the center of managing all customer‑facing teams and coordinating closely with sales to optimize Veeva’s products and services to meet the customer's business needs and drive advancement opportunities for new product sales and product adoption. As the Global Program Manager, you will own customer success with intensity and lead as the services executive that partners deeply across Veeva teams including Product and Sales to bring the best of Veeva in benefit of the customer. This is a customer‑facing role that will work from both customer site, home office, and offsite meetings. Service Delivery accountability for Veeva’s Commercial product line at one of our largest customers Deep partnership with customer leadership, IT, and business stakeholders to define deployment, governance, and transformation roadmap Establish post‑deployment application management Support implementation proposals and services contract negotiation Coordinate Customer Success Manager activities to drive product value and adoption Coordinate Product Management and Product Support activities Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr Veeva