Regional Director of Operations

REGIONAL DIRECTOR OF OPERATIONS, join us on our mission to create a senior living revolution where compassion meets innovation!

We are a company built upon a common belief that senior living communities can and should be places of vibrancy and life. We honor, recognize, and empower the extraordinary team members on this journey with us knowing we are making the world of elderhood better together. Our individual differences, life experiences, knowledge, unique capabilities, and talent are significant to our culture, resident experience, and achievements!

What You’ll Do

This leader will oversee and lead a region of Assisted Living communities, providing support, removing barriers, and providing person-centered, elder-directed services, This person will work collaboratively with Community Leaders, Home Office, and other Regional Directors to ensure communities meet or exceed budgeted census, revenue, employee retention, customer satisfaction, compliance metrics, and net operating income goals while not compromising the quality of care and services.

As an Administrator, you can expect a range of responsibilities and tasks. Here are some general expectations:

• You will be responsible for frequent and ongoing mentoring and collaboration with the Administrators within the assigned region.
• You will be able to identify and proactively adjust financial shortfalls. Assists Community Leaders in identifying areas for additional revenue growth through market rates, level of care, ancillary revenue, etc., as well as expense reduction strategies.
• You will facilitate and ensures consistent communication among Community Leaders and the Compass leadership team. Interacts professionally and effectively with all levels of the organization, including residents, family members, vendors, investors, etc.
• You will be willing to travel 50% of the time.

What You’ll Bring

• You will bring direct experience or equivalent with Assisted Living and Memory Care operations.
• You will bring previous experience in a position as a Regional Manager or a Corporate Level position with a strong working knowledge of Senior Housing operations and core business functions.
• You will bring strong financial acumen with a proven track record of driving revenue growth and exceeding set business objectives.
• You will bring strong analytical skills with the ability to review complex programs, processes, and policies to translate into positive performance outcomes through formulating recommendations/strategies for improvement that meet overall goals.
• You will bring proven knowledge of budgeting processes and the ability to read and interpret budgetary and financial reports to determine if revenues and expenditures meet targets.
• You will bring a demonstrated ability to present and discuss complex information in a way that establishes rapport, persuades others, and gains understanding and approval.
• You will bring an admirable work ethic, a love of learning new things, and a desire to go above and beyond when it really counts.
• You will bring good verbal communication and the ability to read, write, and speak English with residents and coworkers who only speak English.
• You will meet all health requirements as specified by state and federal regulations.
• You will be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
• You will bring a valid driver’s license and pass a criminal background check.
• You will have the ability to perform job responsibilities with or without accommodation.

What We Offer

• Benefits for all team members, regardless of employment status:
  • Accrue vacation and sick time starting your first day!
  • 401(k) retirement savings plan after 90 days, with employer match after one year.
  • Financial wellness education program.
  • Wellness and Fitness Resources with savings discounts.
  • Early access pay options
  • Career growth through ongoing training programs and mentorship opportunities.
• Additional benefits for full-time team members
  • Medical, Dental, Vision, and Voluntary Benefit options
  • Employee and Family Assistance Program to support your emotional wellness.
  • Education reimbursement program.