Revenue Operations Coordinator

Job Description

Job Description

Are you ready to be part of a company that's not just talking about the future, but energetically shaping it? Join the Microvast Team (NASDAQ: MVST), a technology innovator that designs, develops and manufactures lithium-ion battery solutions. Founded in 2006 and headquartered in Houston, TX, Microvast is renowned for its cutting-edge cell technology and its vertical integration capabilities which extend from core battery chemistry (cathode, anode, electrolyte, and separator) to battery packs. By integrating the process from raw material to system assembly, Microvast has developed a family of products covering a broad breadth of market applications. More information can be found on the corporate website:

Job Description

The Revenue Operations Coordinator enables the Chief Revenue Officer and the global revenue organization to operate with discipline, speed and accurate information. The position combines executive assistance, meeting and calendar administration, cross-functional business coordination, CRM data discipline, ERP transaction follow-up, reporting support and action tracking.

Responsibilities

CRO Office and Executive Support

• Manage the CRO's calendar, priorities, meeting requests and scheduling across global time zones, balancing customer, executive, operating and travel commitments.
• Prepare daily and weekly priority summaries, decision lists, briefing materials and follow-up reminders for the CRO.
• Screen and route requests to the appropriate revenue leader or cross-functional owner; elevate urgent customer, backlog, service, cash or delivery risks promptly.
• Coordinate business travel, itineraries, customer visits, internal events and related administrative logistics.
• Handle confidential commercial, employee, customer and executive information with discretion and sound judgment.

Revenue Organization Coordination

• Coordinate work among Global Business Development, Global Sales, OEM Management, Global Services and Product Marketing and with Product Management, Engineering, Program Management, Operations, Quality, Supply Chain, Finance and Legal.
• Maintain the master revenue calendar for opportunity reviews, BD reviews, OEM/backlog reviews, service reviews, forecast cycles and strategic planning meetings.
• Track cross-functional dependencies, decisions, owners, due dates and unresolved issues through closure.
• Support the handover process between BD and Sales and later transfers to OEM/backlog governance and Services, confirming that required documents and acceptance records are complete.
• Help prevent responsibilities from being forgotten when teams are busy by maintaining visible action lists, aging reports and escalation reminders.

CRM Administration and Data Discipline

• Be a proficient daily user of the company CRM and support consistent entry of accounts, contacts, opportunities, activities, handovers, stages, forecast categories, next actions and controlled-document links.
• Review CRM records for completeness, duplicate accounts or opportunities, missing owners, stale next actions, overdue handovers and inconsistent stages; route corrections to the accountable owner.
• Prepare CRM-based meeting reports, dashboards and exception lists for the CRO and functional leaders.
• Support user training, field definitions, controlled lists and adoption of the rule: one Account Owner, one Opportunity Owner and one official forecast.
• Coordinate with Revenue Operations or system administrators on workflow, access, reporting and data-quality issues; do not independently change system controls or ownership rules.

ERP, Order and Backlog Coordination

• Understand the ERP order-to-cash flow sufficiently to follow customer-master requests, quotations, approved purchase orders/contracts, sales orders, backlog, order changes, deliveries, invoices and payment status.
• Confirm that ERP order-entry requests contain the originating CRM Opportunity ID, approved customer and product information, required commercial approvals and controlled source documents.
• Support reconciliation of CRM closed-won opportunities with ERP orders and backlog; identify missing links, unmatched records and possible double counting for responsible teams to correct.
• Maintain follow-up lists for pending customer master approvals, order entry, backlog changes, delivery risks, invoicing and other CRO-level exceptions.
• Coordinate information and follow-up but do not approve customers, prices, contracts, credit, backlog eligibility, accounting treatment or ERP transactions unless separately authorized.

Meetings, Minutes and Action Management

• Develop agendas with the CRO and meeting owner, gather pre-read materials, confirm required attendees and distribute materials in advance.
• Attend assigned customer and internal meetings, take accurate minutes and document decisions, commitments, action owners, due dates, risks and items requiring escalation.
• Issue concise minutes normally within one business day and maintain a searchable decision and action log.
• Follow up with action owners before due dates, update status and escalate overdue or business-critical items according to the agreed process.
• Maintain clear records of who made each decision; never convert discussion notes into an approval or customer commitment without confirmation from the authorized owner.

Reporting, Documents and Communications

• Compile weekly and monthly revenue-office materials covering pipeline, RFQs, pilots, bookings, backlog, revenue, forecast, service issues, risks and required decisions using approved source data.
• Prepare and format presentations, correspondence, reports, organizational materials, customer briefing books and other CRO communications.
• Maintain controlled folders, naming conventions, current versions and links for meeting packs, handover documents, quotations, contracts and revenue reports.
• Coordinate requested inputs from global teams, validate completeness and resolve obvious inconsistencies before materials reach the CRO.
• Support special commercial and organizational projects assigned by the CRO, including research, implementation tracking and executive communications.

Required Qualifications

Education And Experience

• Bachelor's degree in business administration, operations, finance, marketing, communications or a related discipline preferred; equivalent relevant experience may be considered.
• Five or more years of progressive experience in executive assistance, commercial coordination, sales operations, revenue operations, project coordination or a comparable role.
• Demonstrated experience supporting a senior executive and coordinating work across multiple functions, locations and time zones.
• Practical experience using CRM and ERP systems; experience with technically complex manufacturing, automotive OEMs, batteries, energy storage or industrial products is preferred.
• Experience preparing management reports, meeting minutes, presentations, action trackers and confidential executive materials.

Systems and Administrative Skills

• Strong working proficiency with CRM platforms and the ability to understand accounts, contacts, opportunities, stages, forecasts, activities and handovers.
• Working knowledge of ERP concepts including customer master, sales orders, backlog, order changes, delivery, billing and payment status.
• Advanced skills in Microsoft Outlook, Excel, PowerPoint, Word and Teams or comparable tools; comfortable learning dashboards and reporting applications.
• Excellent scheduling, meeting planning, minute taking, document control, recordkeeping and travel coordination skills.
• Ability to analyze data for completeness and inconsistency; capable of producing clear tables, trackers, summaries and executive-ready reports.

Professional Competencies

• Strong business judgment and enough commercial understanding to distinguish an early lead, qualified opportunity, RFQ, pilot order, binding award, backlog and revenue transaction.
• Exceptional organization, attention to detail and follow-through while managing multiple priorities and urgent requests.
• Concise written and verbal communication, professional English and confidence working with senior leaders and global teams; additional languages are beneficial.
• Diplomatic persistence: able to request overdue information, challenge incomplete records and escalate appropriately without assuming another person's authority.
• High integrity, discretion, reliability, cultural awareness and willingness to accommodate global meeting schedules and occasional business travel.

Expected Compensation

Annual salary + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Applicants for employment at Microvast must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Microvast is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws. Microvast is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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