Accounts Receivable Specialist

Accounts Receivable Specialist RockForce is the trusted team setting the stage for the greatest moments in live events. With a legacy built on the unification of nine industry leaders, we bring decades of expertise to seamlessly execute concerts, festivals, sporting events, live broadcasts, award shows, and corporate activations. Through integrated event production, workforce solutions, innovative technologies, and payroll services, RockForce delivers precision, efficiency, and reliability at every scale. Our people are the magic-united by passion and skill, we operate as one unstoppable force to ensure every event is executed with professionalism, care, and an unwavering commitment to safety and compliance. Join us as we head into one of the most exciting eras in the live entertainment industry! Job Description The Accounts Receivable Clerk supports day-to-day accounts receivable operations under the direction of the Accounts Receivable Manager. This role focuses on customer account maintenance, cash application, collections support, and AR reporting assistance. This is a detail-oriented, operational role based in Whites Creek, TN that requires a majority in-office presence to support close collaboration with Accounting, Operations, and customer-facing teams. Key Responsibilities and Focus Areas Customer Account Support Assist with new customer setup and maintenance of customer records Ensure customer information, billing details, and payment terms are accurate Support updates to credit terms as directed by the AR Manager Cash Applications Apply customer payments accurately and timely (ACH, wire, check, credit card) Match payments to invoices and resolve unapplied cash items Assist with researching shortpays, overpayments, and payment discrepancies Collections Support Assist with outbound collection efforts on past-due accounts Send payment reminders and follow-ups per established collections procedures Document collection activity and customer communications Reporting & AR Maintenance Assist in preparing AR aging reports and customer statements Help track payment activity and support reporting requests Maintain accurate and organized AR documentation Month-End Close Support Assist with AR-related month-end close tasks Support reconciliations and ensure receivable balances are properly supported Help ensure revenue and cash receipts are recorded in the correct period General Support & Controls Maintain organized files and supporting documentation Follow established internal controls and procedures Escalate issues or unusual items to the AR Manager Provide general accounting support as needed Qualifications Core Competencies 13 years of accounts receivable, billing, or general accounting experience Strong attention to detail and accuracy Basic understanding of customer payments and receivables Ability to manage multiple tasks and meet deadlines Strong communication and organizational skills Preferred Skills Experience in a project-based, services, staffing, or payroll environment Familiarity with cash application and AR aging Experience in a multi-entity or high-volume environment Work Environment This role is primarily in-office at RockForce's Whites Creek, TN location. Close collaboration with Accounts Receivable, Accounting, Operations, and Sales teams Occasional extended hours during month-end close or high-volume periods Location: 3 days in-office (Whites Creek, TN) We don't just staff events - we build careers. Rock Force is committed to attracting, retaining, and developing the best talent in the business. Our crews benefit from: Competitive Wages Eligible employees may participate in comprehensive health, dental, and vision insurance plans, as well as a 401(k) plan, once qualification requirements are met. Opportunities for professional development and advancement Gain hands-on AR experience in a fast-paced environment Work closely with experienced accounting leadership Opportunity for growth and advancement within the accounting team This commitment makes Rock Force an employer of choice in the live event industry. Equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.