Executive Director, Information Systems Operations & Technology

Executive Director, Information Systems Operations & Technology

Confidential Executive Search | Florida

About the Opportunity

A respected, nonprofit regional healthcare system is seeking an experienced Executive Director of Information Systems Operations & Technology to provide strategic and operational leadership for enterprise technology infrastructure and information systems operations.

Reporting to the Chief Information Officer, this executive will ensure the reliability, security, and continuous improvement of the organization's technology environment while supporting clinical, operational, and business objectives. The ideal candidate is a collaborative, forward-thinking healthcare IT leader who thrives in complex environments and is passionate about leveraging technology to improve organizational performance and the delivery of care.

Position Summary

The Executive Director of Information Systems Operations & Technology is responsible for the operational integrity, availability, security, and performance of the organization's technology infrastructure and enterprise information systems. This leader oversees day-to-day IT operations while driving long-term infrastructure planning, operational excellence, and continuous improvement initiatives.

Working closely with executive leadership, clinical stakeholders, and business partners, this individual ensures technology services support a safe, efficient, and high-performing healthcare environment.

Key Responsibilities

• Provide executive leadership for all IT operations, infrastructure, and enterprise technology services.
• Ensure the availability, performance, reliability, and security of mission-critical clinical, business, and operational information systems 24 hours a day, 7 days a week.
• Lead enterprise infrastructure strategy, operational planning, and technology modernization initiatives.
• Partner with cybersecurity leadership to proactively identify, mitigate, and respond to information security risks.
• Build, mentor, and develop high-performing teams of IT directors, managers, engineers, analysts, and technical support professionals.
• Establish operational standards, service levels, governance, and performance metrics that support organizational goals.
• Collaborate with executive, clinical, and operational leaders to align technology initiatives with strategic priorities.
• Develop and manage departmental operating and capital budgets.
• Ensure compliance with applicable regulatory, accreditation, privacy, and security standards.
• Foster a culture of accountability, collaboration, innovation, continuous improvement, and exceptional customer service.
• Identify operational challenges and implement effective, scalable solutions that improve organizational efficiency and system performance.

Reports to:

• Chief Information Officer

Direct Reports:

• IT Infrastructure Leadership
• IT Planning, Operations, and Quality Leadership

Qualifications

Required

• Bachelor's degree in Information Technology, Computer Science, Health Information Management, or a related field.

Preferred

• Master's degree in Information Technology, Healthcare Administration, Business Administration, or a related discipline.

Experience

• Minimum of ten (10) years of progressive healthcare information technology leadership experience.
• At least five (5) years of experience leading managers, technical teams, and enterprise IT operations.
• Demonstrated success leading large-scale infrastructure, operations, and technology initiatives within a complex healthcare environment.
• Experience with IT service management, infrastructure operations, disaster recovery, cybersecurity collaboration, and regulatory compliance.

Ideal Candidate

The successful candidate will be a strategic and operational leader who possesses:

• Strong executive leadership and relationship-building skills
• Experience leading enterprise technology operations within healthcare
• Exceptional communication and organizational skills
• Financial and budget management expertise
• A collaborative leadership style with the ability to influence across departments
• A commitment to operational excellence, innovation, and customer service
• Experience leading organizational change and technology transformation initiatives

Compensation & Benefits

A competitive executive compensation package is offered, which may include:

• Performance-based annual incentive opportunity
• Relocation assistance and/or transition support (where applicable)
• Comprehensive medical, dental, and vision insurance
• Employer-sponsored retirement plan with matching contributions
• Generous paid time off
• Tuition assistance and professional development support
• Wellness initiatives and employee discount programs
• Additional executive benefits may be available based on experience and organizational policy.

Additional Information

This position is not eligible for employment visa sponsorship.

The organization is an Equal Opportunity Employer and maintains a drug-free workplace. Employment is contingent upon the successful completion of all pre-employment requirements, including applicable background and screening processes.

Job Requirements: Technology, head of operations