Analyst

Job Description

Manage operational delivery and stakeholder relationships for assigned clients. Provide specialized consulting advice based on engagement requirements and support executive-level decision-making.

• Technical: Strong SQL and Tableau, good to strong Python; very good in MS Office
• Very good understanding of PL or CC business
• Have knowledge and worked on US bureau data for campaign selection and performance management
• Knowledge of the Prescreen Process
• Campaign execution and campaign Analytics
• Good communication skills, as this role requires direct management of multiple senior stakeholders
• Have used AI tools before
• 4-6 years of Marketing analytics experience => Campaign Lifecycle (Design, Implementation and Measurement) and Management; Identification of growth opportunities (TAM and sizing); Identification of optimization opportunities
• A learning aptitude who can figure out solutions on his own. A person who is smart, ready to burn midnight oil, can dig into complex data on his own (data wrangler), find edge cases and come up with multiple solutions without any hand holding
• Motivated and self-driven

Salary Range: $75,100 - $123,400 annual base

The posted range is the hiring range for this role - a subset of the broader range available to employees over time - and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

Responsibilities

Plan, monitor & manage operational delivery to ensure adherence to agreed quality parameters & timelines. Implement work management trackers, define roles & responsibilities of team members and roll out a work allocation / delivery plan to track completion
Work with onshore managers to agree on scope of work, key stakeholders, escalation matrices, project milestones & timelines
Design & Implement management information systems (MIS) for periodic status updates and to identify trends around business processes identified as high on risk / low on controls
Drive a culture of Risk and Governance across business processes. Institutionalize ethos of continuous improvement in risk management across all processes and sub processes in scope. Champion customer service to ensure that compliance is integrated in business processes
Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology/tools to enhance the effectiveness of deliverables and services

Qualifications

Bachelor's or master's degree in engineering or management or economics

About Us

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.