Temporary Administrative Assistant

Temporary Administrative Assistant

The Community Group - Lawrence, MA 01840

Overview

Salary Range $20.00 - $23.00 Hourly Position Type Full Time Category Family Services

Description

Role Summary:

The Administrative Assistant is responsible for managing customers' ledger accounts, provide outstanding customer services and back up to the Program Director.

This is a temporary full-time position.

Essential Duties:

• Oversee and manage all voucher, I/E, and DCF slots to ensure full enrollment;
• Ensure the timely completion of intakes, reassessments, vouchers, and terminations;
• Coordinate and schedule appointments, processing provider changes as needed;
• Maintain and update the slot enrollment log;
• Send completed intake and reassessment paperwork as needed;
• Track and monitor absences for enrolled children, and keep accurate records;
• Communicate regularly with the Department of Children and Families (DCF) to stay updated on relevant policies, and procedures;
• Provide phone coverage and assist with other office tasks as needed;
• All other tasks assigned by supervisor.

Qualifications

• High School Diploma is required;
• Associate's Degree in related field is preferred;
• Demonstrated customer service orientation;
• Strong computer Skills (word, excel, outlook,);
• Excellent verbal and written communication skills;
• Strong math & logic skills;
• Works well in a team environment and independently when needed;
• Flexibility, patience and a sense of humor essential;

The Community Group is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.