Customer Operations Lead — AI-Driven Program Delivery
Socket.dev
PMG’s Customer Operations team is seeking a Lead to drive planning, coordination, and delivery across client engagements. You will manage scopes, timelines, and dependencies while collaborating with Strategy, Media, and Creative to ensure timely deliverables and clear client communications. You will also optimize workflows, document best practices, and scale AI pilots into repeatable processes, elevating billing accuracy and stakeholder satisfaction. #J-18808-Ljbffr Socket.dev
- ...Customer Operations Lead Dallas, TX We are PMG PMG, a global independent platform company engineered... ...operate. You'll help turn successful AI and automation pilots into repeatable... ...of our learning and development programs, mentorship opportunities, and career...SuggestedLocal area
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- HDR is seeking a Customer Relations & Comment Management Program Manager to design, implement, and lead a scalable public comment response program for North America infrastructure... ...in customer experience, contact center operations, and stakeholder response programs, with...Suggested
- ...Head of Client Delivery About the Company Fast-growing company building AI and automation systems to improve client outcomes and retention. Industry Computer... ...management. Experience in high-stakes, outcome-driven environments, and a comfort with remote work...SuggestedRemote work
- ...volume manufacturing operations. You will be responsible for leading a high-performing... ...architectures, and advanced custom diagnostic hooks.... ...automation, programming frameworks (Python,... ...a focus on metrics-driven problem solving (Six... ...infrastructure for AI, cloud, and hybrid...SuggestedWork at officeLocal areaWorldwideShift work
- Rockit Motors is seeking a Program Manager, Power Gen in the Dallas-Fort Worth area. You will lead cross-functional teams, manage complex... ...programs, and ensure on-time delivery within budget while maximizing... ...issues, and maintain strong customer relationships throughout the...
$99.5k - $214.4k
Specialist Account Executive - AI & Data-Driven Agentic Transformation (... ...for building trusted customer relationships. Key Responsibilities... ...customer engagement and operational models using Salesforce’s AI... ...including time off programs, medical, dental, vision, mental...$79k - $109k
...Community Program ManagerGartner C-Level Communities... ...executives from the world's leading organizations. These... ...team to build the peer-driven agenda, and connecting... ...the world authority on AI. At Gartner, you'll join... ...s reshaping the way we operate. If you're passionate about...Work at office- PMG in Dallas invites graduates to join its Graduate Leadership Program Media Marketing track. This full-time role launches your career... ...weeks of immersive training, cross-channel media exposure, and AI-enabled, human-led workflows. You’ll gain campaign strategy experience...Full time
- ...Director, Vendor Strategy & Operations to lead the global BPO and vendor operations program within the Global... ...vendor network, shaping customer experience, compliance, and... ...record of building data-driven, high-performing teams and applying AI to servicing at scale. #J...
- Career Techniques in Dallas is seeking a Customer Operations professional to own and optimize our operations stack, including CRM and project... ...scalable reporting templates for multiple customers. You’ll lead data hygiene efforts and coordinate MBR/QBR preparation, ensuring...
- Crowe is seeking a Head of Revenue Operations to build and scale the firmwide revenue operating system, guiding sellers from lead through renewal with data-driven insights and streamlined processes. You will lead a cross‑functional team, modernize CRM (D365/Salesforce),...
- The Operations Resilience Director at Compass Datacenters owns the strategic direction and continuous improvement of... ...a 24x7x365 team, ensures staffing coverage, and leads cross-functional programs with a focus on AI and automation to increase efficiency and reduce errors...
- Celestica seeks a Manager of a Customer Focused team to lead a site-based group, coordinating with program management, SCM, engineering and quality. You will oversee budgets... ...strong customer relationships at an operating level. The role emphasizes leadership, accountability...
- Nokia in Dallas seeks an experienced Program Manager to lead and deliver complex programs for strategic customers. You will drive end-to-end program execution, coordinate cross-functional teams, and safeguard customer satisfaction by managing risks and maintaining clear...
- o9 Solutions, Inc. in Dallas, TX is seeking a Delivery Director to lead large-scale supply chain transformation programs from initiation to close, with accountability... ...timeline, and scope. You will establish strong customer relationships, manage risk, negotiate changes,...Remote job
- Overview Title: Client Delivery Operations Manager (Financial... ...Workerbee Workerbee is the AI-powered platform for... ...specialist and every customer need, enabling better-... ...permanent opportunities with leading organizations. As a... ...financial services program execution. What our...Permanent employmentFull timeContract workPart time
- At Cotality, we are driven by a single mission—... ...SUMMARYThe Director, Client Delivery - Tax Services leads a team focused on... ...execution through operational readiness and... ...candidate brings deep program and project management... ...Technology, Sales, and Customer Success to ensure...Contract workLocal areaFlexible hours
- ...Machine Learning, and AI. Various market... ...delivering valuable data-driven solutions across various... ...-level Technical Program Manager to lead a complex, large-scale... ...focus on driving program delivery, governance, and... ...Tech Ops in complex operational environments. They must...Work experience placementLocal areaRelocation
- ...reading and neuroscience with AI. As the leader in third-generation... ...a Senior Manager, Support Operations to own end-to-end frontline support... ...Continuously improve our customer-facing chatbot: prompt engineering... ...Improvement Run AI-driven analysis of ticket volume, contact...Remote jobFull timeWorldwide
- ...Technical Program Manager Dallas,... ...Our client is an AI-powered contract... .... Enterprise customers are live, expectations... ...can build an operating rhythm across... ...who makes delivery predictable, surfaces... ...(end-to-end) Lead cross-... ...inside a mission-driven company reducing...Full timeContract work
- Service Delivery Manager / Technical Program Manager Dallas or San Antonio, TX Information... .... The individual will lead the execution and delivery... ...obstacles. Establish an effective operating cadence that gives... ...required program outcomes. AI-assisted planning and analysis...Contract workImmediate start2 days per week
$125.84k - $188.76k
...: 2026-09-30 Position Title: Program Director, Voice of the Customer (VoC) Insights Job Description:... ...VoC (Voice of Customer) Insights leads our enterprise VoC operating model to reduce Consumer Effort... .... This is not a technical AI engineering role. It is a senior...Full timeTemporary workWork experience placementWork at officeLocal area3 days per week1 day per week- ...seeking a technically fluent Specialist Account Executive to drive AI‑driven transformation across AI, Data Cloud, and the Salesforce... ...accelerate platform adoption. Strategy, multi‑cloud solutions, and a customer‑centric approach will be essential as you partner with...
$26 - $28 per hour
## Customer Service Team LeadApply: Dallas – 325 North Saint Paul:... ...motivated Customer Service Team Lead to join our team. The CS Team... ...oversee the customer service operations, lead/mentor team members,... ...technologies, or enhancing training programs.* Monitor and report on team...Full timeWork at officeLocal area$130k - $150k
...software solutions helps customers manage emergency... ...cutting-edge AI-driven analytics for security and operational insights. We are industry... ...high-impact Technical Program Manager (TPM) to own the delivery of a large-scale,... ...End-to-End Execution: Lead platform-level initiatives...Relocation$112k - $209k
...important and impactful work lead to the same place. Job... ...We are seeking a Data Program Manager to join K&L... ..., analytics, AI, and business teams to... ...model. Leading end-to-end delivery of data initiatives including... ..., or maintenance of AI-driven solutions on the firm’s...Temporary workWork at officeLocal areaRemote workRelocationFlexible hours$142.8k - $274.8k
...Supercomputing and AI Infrastructure... ...Technical Program Manager to drive... ...engineering execution, AI-driven automation, and operational innovation. You... ...capacity into customer-ready Azure... ...infrastructure delivery at scale, this role... ...and delivered. Lead technical...Ongoing contractLocal areaImmediate start- ...You will design account strategies with Solutions Engineering, Customer Success, SDRs, and Marketing to move revenue beyond what’s in... ...own revenue targets, deepen partner relationships, and qualify AI-driven security solutions that solve real partner problems. A CRM-...
- ...Industries of Dallas is seeking an Experienced Program Manager to oversee the design, implementation, and evaluation of mission-driven programs from Dallas, TX. You will align initiatives with the organization's goals and lead cross-functional teams to maximize impact and...
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