COO
ACG Professionals
Position Summary: The Chief Operating Officer leads and integrates all operational functions of a build-to-rent (BTR) development and operating platform. Reporting directly to the Chief Executive Officer, the COO oversees development, construction, leasing, property operations, asset management, and customer experience – driving growth, efficiency, and portfolio performance across the company. Primary Duties and Responsibilities: Lead day-to-day, process-driven operations across pre-development, construction, and project stabilization. Oversee land development, vertical construction, and community stabilization. Establish operational policies, procedures, and performance metrics. Monitor project schedules, budgets, and operational performance. Manage relationships with contractors, consultants, and key vendors. Implement scalable operating systems and technology platforms. Drive operational excellence, cost control, quality, and customer satisfaction. Establish and track KPIs across development, construction, leasing velocity, occupancy, retention, NOI, and overall portfolio performance. Lead risk management and compliance initiatives. Present operational results and strategic recommendations to leadership, investors, and lenders. Quarterly Board material preparation Qualifications/Skills and Knowledge Requirements: Bachelor’s degree required; advanced degree preferred. 10+ years of leadership experience in homebuilding, multifamily, build-to-rent, or real estate development. Proven track record managing large-scale development and operating platforms. Collaborative leader who builds strong relationships—teamwork is essential to scaling the business. Strong command of land development, construction, leasing, property operations, and asset management. Strong financial and analytical skills. Excellent leadership, communication, and organizational abilities. Leadership Responsibilities Build, mentor, and retain high-performing teams. Recruit and develop leadership talent. Foster accountability and cross-functional collaboration. Align departmental objectives with the company’s strategic goals. Preferred Experience and Reporting Structure Experience with institutional investors, private equity-backed platforms, REITs, or large private real estate companies. Experience overseeing multi-market build-to-rent portfolios. Reports to the Chief Executive Officer and partners closely with the CFO, CIO, and Development, Construction, and Operations leaders. #J-18808-Ljbffr ACG Professionals
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