Account Manager, Analytical Testing (Germany North)

Account Manager For Biotage's Analytical Testing Portfolio

From drug discovery and development to analytical testing, Biotage supports the work that drives progress in life science and improves human health. With expertise in separation and purification technologies and versatile, intelligent workflow solutions, we help optimize processes for more than 5,000 customers worldwide.

Our mission is clear: to empower scientists to simplify and accelerate discovery and development.

We are seeking a commercially driven and technically capable Account Manager to develop and grow sales of Biotage's Analytical Testing (AT) portfolio across the Germany North region.

The role will focus on developing relationships with pharmaceutical, biotechnology, CRO, clinical, forensic, environmental, academic and government organisations, promoting Biotage's solutions for analytical sample preparation and workflow optimisation.

Through a consultative sales approach, you will identify customer needs, demonstrate the value of Biotage's technologies and develop long-term customer relationships, driving business growth across both existing and new accounts.

Tasks and Responsibilities

• Achieve defined monthly, quarterly and annual sales targets for revenue, profitability and specific product categories across the assigned territory.
• Develop and execute effective territory and account plans to maximise sales opportunities and achieve sustainable business growth.
• Identify, develop and secure new customer relationships while expanding business within existing accounts.
• Understand customer workflows, analytical challenges and unmet needs to identify opportunities where Biotage's solutions can add value.
• Promote and sell Biotage's Analytical Testing portfolio, including solid-phase extraction (SPE), supported liquid extraction (SLE), complementary instrumentation, automation and associated consumables.
• Develop customer awareness and understanding of Biotage products through customer visits, technical presentations, seminars, workshops and hands-on demonstrations.
• Build strong relationships with scientists, laboratory managers, procurement teams and key decision-makers across customer organisations.
• Demonstrate Biotage technologies at customer sites and through virtual meetings, clearly communicating their technical and commercial benefits.
• Provide first-line technical support to customers, helping them optimise analytical sample preparation workflows and troubleshoot application challenges.
• Collaborate with Biotage Applications Scientists and other technical specialists to support complex customer requirements and application development.
• Support customers through the evaluation and implementation of Biotage solutions, ensuring a positive customer experience and successful adoption.
• Gather market intelligence, competitor insights and customer feedback to inform territory strategy and identify future business opportunities.
• Provide accurate and timely sales forecasts, maintaining visibility of pipeline development and opportunity progression.
• Ensure timely follow-up and qualification of leads, with accurate and up-to-date documentation of sales activities and opportunities within the CRM platform.
• Generate quotations and negotiate commercial terms within authorised limits.
• Represent Biotage at relevant industry conferences, exhibitions and customer events.

Skills Requirements / Education / Experience

• Bachelor's degree in Chemistry, Analytical Chemistry or another relevant chemical science discipline, or an equivalent combination of education and experience.
• Proven track record of success in technical sales, account management or business development within the analytical chemistry, life science or laboratory equipment sector.
• Good understanding of analytical chemistry and laboratory sample preparation workflows, ideally including SPE, SLE, HPLC/UHPLC or LC-MS applications.
• Experience selling scientific instrumentation, laboratory systems, consumables or analytical workflow solutions is highly desirable.
• Ability to understand technical applications and translate customer requirements into commercially effective solutions.
• Excellent verbal and written communication, active listening, presentation, negotiation and influencing skills.
• Strong relationship-building skills, with the ability to engage effectively with scientists, technical specialists and senior decision-makers.
• Commercially minded, with the ability to identify opportunities, develop account strategies and manage a sales pipeline effectively.
• Self-motivated and organised, with the ability to manage time effectively, prioritise activities and work independently in a field-based role.
• Comfortable working in a fast-paced, target-driven environment with changing priorities.
• Strong team-working skills and the ability to collaborate effectively with colleagues across Sales, Applications and other functions.
• Proficient in Microsoft Office applications and CRM systems (Salesforce experience advantageous).
• Fluency in German and good working proficiency in English are essential.

Travel Required

• Extensive travel and regular customer visits throughout the assigned territory.
• Typically 35 days per week in the field, engaging directly with prospective and existing customers.
• Overnight stays will be required, depending on customer locations and territory coverage.