Healthcare Account Manager (Staffing)

HonorVet Technologies is seeking a full-time Healthcare Account Manager to support healthcare client relationships, recruitment delivery, business development, and account growth. This role requires strong client-facing skills, healthcare staffing knowledge, and the ability to coordinate closely with internal recruitment and delivery teams.

Responsibilities

Account Planning

• Establish and maintain key MSP/VMS client relationships to support recruiting goals, offers, and hires.
• Develop account plans covering client relationships, requisition flow, recruiting opportunities, and revenue potential.
• Track client needs and coordinate with internal teams to ensure timely delivery.

Business Development

• Build and manage a portfolio of healthcare client accounts.
• Schedule weekly, bi-weekly, monthly, or quarterly client meetings as required.
• Identify new business opportunities and support revenue growth.
• Represent the company during client meetings, conferences, networking events, and business discussions.

Client Delivery

• Oversee the recruitment life cycle for specialized healthcare roles.
• Work closely with delivery teams to align submissions with client requirements.
• Review, analyze, and submit qualified healthcare professional profiles.
• Ensure service excellence and timely follow-up with clients and candidates.

Negotiation and Onboarding

• Coordinate with healthcare professionals and clients to support smooth onboarding.
• Assist with rate or salary negotiations as needed.
• Ensure clear communication between candidates, clients, and internal stakeholders.

Communication

• Maintain regular status updates and follow-ups with candidates and clients.
• Ensure timely, professional, and consistent communication.
• Support internal coordination to meet client expectations.

Qualifications

• 1-2 years of experience in account management, business development, or client services within staffing; healthcare staffing experience is strongly preferred.
• Demonstrated success managing client relationships, developing business, or growing accounts.
• Understanding of the U.S. healthcare staffing market and recruitment process.
• Bachelor’s degree in business, healthcare administration, or a related field preferred; equivalent relevant experience will be considered.

Required Skills

• Strong verbal and written communication, presentation, and relationship-building skills.
• Ability to manage multiple accounts, competing priorities, and time-sensitive staffing requests.
• Strong negotiation, problem-solving, and follow-through skills.
• Ability to collaborate effectively with recruitment, delivery, credentialing, and operations teams.

Preferred Skills

• Experience managing healthcare MSP/VMS accounts.
• Familiarity with healthcare credentialing and onboarding requirements.