Veterinary Receptionist
$15 - $18 per hourVeterinary Practice Partners
Veterinary Receptionist
Skippack Animal Hospital is hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
As you join our mission, expect to be supported in your work and home life with:
- All the benefits you deserve medical, dental, vision, retirement.
- Paid time off. Take the time you need to recharge.
- Employee pet discount because we know your pets are family, too.
- 401(k) with a generous company match to help you invest in your future while you care for pets today.
Salary: $15.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule:
- Week 1: Monday Wednesday, 7:00 AM 7:00 PM
- Week 2: Thursday Friday, 7:00 AM 7:00 PM & Saturday, 6:45 AM 3:00 PM
- Rotating schedule with alternating weeks
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist is required.
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About Skippack Animal Hospital
Skippack Animal Hospital is a full-service veterinary facility serving dogs, cats, and exotic mammals in Skippack, PA. Our mission is to provide the most comprehensive and personalized care for our highly-valued clients and their pets in a warm and welcoming state-of-the-art facility. Our professional and courteous staff is committed to promoting responsible pet ownership, preventative care, and health-related educational opportunities.
Veterinary Practice PartnersVacancy posted 5 days ago
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