Area Health Information Specialist II

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem— including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Position Highlights Full‑Time: Monday‑Friday 8:00 AM‑5:00 PM EST Location: This role will be performed at one location (Johns Creek, GA30097) Comfortable working in a high‑volume production environment. Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status. Documenting information in multiple platforms using two computer monitors. Full benefits: PTO, Health, Vision and Dental Insurance, 401k Savings Plan and tuition Assistance. You will Receive and process requests for patient health information in accordance with company and facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of company and facility software. Adhere to the company’s and customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Apply consistently medical privacy regulations to guard against unauthorized disclosure. Manage patient health records, safeguard patient records and ensure compliance with HIPAA standards. Prepare new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensure medical records are assembled in standard order and are accurate and complete. Create digital images of paperwork to be stored in the electronic medical record. Respond to requests for patient records both within the facility and by external sources, retrieving them and transmitting them appropriately. Answer inbound and outbound calls. Assist with patient walk‑ins. Assist with administrative duties such as handling faxes, opening mail, and data entry. Schedule pick‑ups. Assist with training associates in the HIS I position. Generate reports for manager or facility as directed. Meet or exceed Level1 productivity expectations as outlined at specific site. Participate in project teams and committees to advance operational strategies and initiatives as needed. Act in a lead role with staff regarding general questions and assist with new‑hire training and developmental training. Perform other duties as assigned. What you will bring to the table High School Diploma or GED. Must be 18 years of age or older. Able to travel locally/regionally 75% or more of the time. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. 1‑year Health Information related experience. Meets and/or exceeds company’s productivity standards. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Detail and quality oriented as it relates to accurate and compliant information for medical records. Strong data entry skills. Must be able to work with minimum supervision responding to changing priorities and role needs. Ability to organize and manage multiple tasks. Able to respond to requests in a fast‑paced environment. Bonus points Previous production/metric‑based work experience. In‑person customer service experience. Ability to build relationships with on‑site clients and customers. Comfortable bringing new ideas, process improvement suggestions and feedback to internal stakeholders. No employment sponsorship is available. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status or other legally protected status. Please review our EEO Commitment Statement. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it by selecting the Interview Accommodation Request category. You will need your requisition ID when submitting your request; instructions for locating it can be found. Requests for reasonable accommodations will be reviewed on a case‑by‑case basis. For more information about how we collect and use your data, please review our Privacy Policy. #J-18808-Ljbffr