Associate, Business Operations

Your Role: As the Associate, Business Operations , you will support the end-to-end RFP, RFI, proposal, and change order process for CDMO client opportunities. This role is responsible for coordinating cross-functional input, preparing proposal materials, supporting pricing and timeline development, maintaining standard response content, and partnering closely with Business Development and internal subject matter experts to issue accurate, high-quality proposals within agreed client timelines. The ideal candidate is highly organized, detail-oriented, responsive, and comfortable working across commercial, technical, quality, regulatory, project management, and operations teams to support biologics development and manufacturing opportunities. Key Responsibilities: Support the intake, review, and processing of client RFPs, RFIs, questionnaires, proposal requests, and change order requests for CDMO services. Prepare proposal materials, including scope summaries, work plans, timelines, cost inputs, pricing support, assumptions, and supporting documentation based on client requirements. Coordinate cross-functional input from Business Development, Project Management, Manufacturing, Process Development, Analytical, Quality, Regulatory, Finance, Legal, and other subject matter experts as needed. Gather, organize, and format information into approved proposal templates while following established proposal standards, review processes, and client-specific instructions. Manage proposal timelines and contributor deadlines to support accurate, complete, and timely proposal issuance. Coordinate internal reviews, revisions, pricing validation, Business Development review, subject matter expert review, and required approvals prior to client issuance. Partner with internal stakeholders to confirm proposal assumptions, scope boundaries, deliverables, timelines, and commercial inputs are clear and aligned with client requirements. Maintain and update standard RFI/RFP response content, capabilities language, company descriptions, proposal templates, and supporting collateral to promote consistency and efficiency. Support proposal-related client meetings, internal review discussions, technical review calls, and follow-up activities by preparing materials, capturing key inputs, and coordinating next steps. Track proposal activity, status, approvals, and related commercial information in Salesforce or other business systems, ensuring records are current and complete. Support continuous improvement of proposal processes, templates, content libraries, reporting, and sales-cycle-related analytics as assigned. Minimum Qualifications: Bachelor's degree in Biology, Biochemistry, Biotechnology, Business, Communications, or a related field from a four-year college or university. Two to four years of experience in life sciences, biotechnology, biopharmaceutical services, proposal coordination, business operations, sales operations, project coordination, or a related function preferred. Experience supporting RFPs, RFIs, proposals, quotations, Statements of Work, change orders, or client-facing commercial documents preferred. Familiarity with CDMO, biologics manufacturing, drug substance manufacturing, process development, analytical development, quality, regulatory, or project management concepts preferred. Equivalent combination of education and experience may be considered. Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and coordinate inputs from multiple contributors. High attention to detail and commitment to accurate, complete, and high-quality deliverables. Strong written and verbal communication skills, including the ability to summarize technical and commercial information clearly and professionally. Ability to work effectively with Business Development, Business Operations, Project Management, proposal contributors, and internal subject matter experts. Ability to review, organize, and synthesize scientific, technical, financial, and contractual information with guidance from appropriate subject matter experts. Comfort with commercial calculations, including percentages, discounts, pricing inputs, and related proposal support calculations. Proficiency with Microsoft Office programs, including Word, Excel, PowerPoint, Outlook, and Teams. Experience with Salesforce, CRM systems, proposal content repositories, or document management systems preferred. Self-starter with the discipline, responsiveness, and professionalism to work effectively in a remote, hybrid, or office-based environment. Position Type/Expected Hours of Work: This role is a full-time remote position. Days and hours of work are Monday through Friday unless otherwise stated by Supervisor. The employee must also have the ability to work overtime and/or weekends when necessary. Compensation: We offer competitive compensation packages for this role, including a base salary, performance-based bonuses, and comprehensive benefits such as health, dental, and vision insurance, 401(k) matching, and paid time off. The compensation range for this role is $66,400 - $83,000 annually depending on experience and qualifications. Additionally, we offer opportunities for career growth and development as well as a supportive and inclusive work environment. Who you are: You have a "bring it on!" team player approach and an unshakable positive attitude, always ready to tackle anything that comes your way. Your written and verbal skills are out of this world, and you communicate with clarity and confidence. You have exceptional multitasking skills and an unparalleled attention to detail that ensure the smooth running of everything. You are a master at building relationships, capable of establishing connections with anyone, be it team members, clients, vendors, or suppliers. Physical Demands & Work Environment: In this dynamic role, expect a blend of regular activities like sitting, standing, and walking, with occasional physically engaging tasks such as lifting objects up to 25 pounds. The work environment might expose you to electrical shocks, toxic chemicals, vibrations, or loud noise levels occasionally. However, reasonable accommodations are available to enable individuals with different abilities to perform effectively, ensuring a supportive and adaptable work setting. Your visual acuity, including close, distance, and color vision, will be essential in navigating through the diverse day-to-day demands of this position. #J-18808-Ljbffr