Apprentice Plumber (Chicagoland - South)

Position Summary The Apprentice Plumber provides emergency and maintenance plumbing services to residential customers across Illinois. The Apprentice Plumber delivers high-quality repairs and installations while prioritizing customer safety, compliance, company standards, professionalism, and customer service. This role offers consistent plumbing work (no commercial jobs), commission opportunities on equipment sales, and strong support for career growth—including fast sponsorship for apprentices, company-paid continuing education, and coverage of licensing exam/testing costs. The position is field-based with regular travel to customer homes in the greater Chicagoland (South) using a company-provided vehicle taken home. Responsibilities Continuously provide the highest levels of customer service while representing the company with professionalism and integrity Diagnose, test for, and document gas leaks in existing or new installations Perform emergency repairs on leaking, loose, clogged, or damaged plumbing components Complete all types of plumbing repairs, including: Minor steam line repairs and re‑routing Natural gas pipe repairs and re‑routing Storm and sewage line maintenance, repairs, and preventative maintenance Perform plumbing repairs and upgrades including: Sinks, faucets, radiator valves, and traps Toilets, bathtubs, drain lines, and water supply lines Natural gas line risers Install and maintain appliances such as: Water heaters Pumps, sump pumps, sewage pumps, and ejectors Lay out, install, repair, or maintain pipelines for water, gas, or compressed air Requisition materials and supplies using approved in‑house procedures Cycle count inventory Maintain expected productivity, quality, and safety metrics Maintain company vehicle by coordinating repairs and preventative maintenance with the Fleet Department Operate with a strong focus on company and customer safety, regulatory compliance, and quality workmanship Experience and Qualifications Minimum of 2 years of experience working under a plumbing license Preferred experience diagnosing and repairing residential plumbing issues Commitment to continuing education to maintain and advance plumbing licensure Computer Skills Needed to Perform the Job Preferred ability to operate and navigate an iPad or similar mobile device for documentation and reporting Education High school diploma or GED or equivalent work experience required Certificates, Licenses, Registrations Hold a current Plumbing Apprentice License with the Illinois Department of Public Health (IDPH) Valid driver's license Benefits Competitive Compensation: Base hourly rate $27.78–$40.86, plus annual performance‑based bonus, sales incentive plan, or commission target Comprehensive Health Coverage: Medical, dental, vision, and disability coverage 401(k) Plan with 4% Company Match Generous Paid Time Off Education Assistance Program FSA/HSA Options for transportation and dependent care expenses Employee Wellness resources (EAP, health, legal, financial) Vibrant Company Culture: Townhalls, recognition programs, employee resource groups Competencies Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Approachability - Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Equal Opportunity Employer Statement As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. #J-18808-Ljbffr Oncourse Home Solutions