National Account Manager

National Account Manager

Mud Pie is a leading lifestyle brand specializing in home décor, gifts, and apparel, known for creating thoughtfully designed products that celebrate life's everyday moments. We are a collaborative organization with a strong focus on creativity, quality, and delivering products our customers love. Mud Pie is seeking a National Account Manager to join our National Sales team! The National Account Manager's responsibility will range from account maintenance and growth of existing accounts to prospecting and developing new business. This role will be responsible for interaction with many other company departments to provide support and foster growth with assigned accounts. The National Account Manager will be responsible for meeting pre-established sales objectives including customer development and increased sales growth. This is an opportunity for a highly motivated sales professional to make meaningful impact within a fast-paced, collaborative, and growing organization.

Essential Duties and Responsibilities:

• Executing strategic sales growth objectives for key accounts
• Maintaining existing sales accounts order volume
• Coordinating cross-functional efforts with other departments to achieve sales objectives; including Accounting and Finance teams along with warehouse and logistics teams.
• Direct customer and buyer presentations including sales call preparation for new product line presentations and line reviews
• Product, pricing, item inventory and collateral
• Acting as sales call lead –on sight and traveling to trade shows
• Daily account maintenance (including but not limited to the following);
  • Responding to customer requests (samples, order status etc.)
  • Report analysis and monitoring of item performance
  • Resolving all customer-related issues with assigned accounts (pricing discrepancies, credits, order processing, ship windows, etc.)
  • Communication of changes in product line
• Identifying, prospecting and developing new business
• Management of order planning support

Requirements:

• Minimum 3-5 years' experience in sales or direct retailer account sales
• Experience managing grocery retailer accounts is preferred
• Excellent communication both verbally and in writing (internally and externally)
• A self-starter with a proactive, results-driven mindset and the confidence to pursue new opportunities
• Excellent strategic thinking and problem-solving skills, with the ability to identify customer needs and translate them into effective solutions
• Strong time management and multitasking skills, with the ability to manage multiple projects effectively in a fast-paced environment
• Experience in the infant, apparel, gift, fashion and/or home décor industries a plus
• Travel required 20% of time
• Must be able to commute to our office in Stone Mountain, GA Monday-Thursday.