VP Patient Flow & Care Transitions

Vice President, Patient Flow & Care Transitions

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center.

The Vice President, Patient Flow & Care Transitions provides executive leadership for systemwide patient flow, capacity management, and care transition operations, ensuring timely access, efficient throughput, and seamless progression of care across the continuum. This role drives enterprise strategies to reduce length of stay, prevent avoidable delays and denials, and optimize transitions through close partnership with clinical, operational, quality, and revenue cycle leaders. The VP oversees integrated care management and patient flow operations, standardizing workflows, strengthening community partnerships, and leveraging data analytics to improve performance, quality, and patient experience. Serving as a member of the executive leadership team, the role ensures regulatory compliance, advances value-based care objectives and builds a high-performing interdisciplinary workforce to meet system capacity and access demands.

Minimum Qualifications:

• Degrees: Bachelor of Science in Nursing Master's required at time of hire. If not held, the degree must be obtained within three years of the hire date.
• Licenses & Certifications: Nurse Executive Board Certified (Or) Nurse Executive Advanced -Board Certified (NEA-BC) (Or) Certfd Nurse Mngr & Leader (Or) Certifd in Exe Nrsg Practice in Nursing Administration; is to be completed within two (2) years; Accredited Case Mgr Completed within two (2) years if not held at the time of appointment Registered Nurse State of Texas or valid multi-state/compact license
• Work Experience: Fifteen (15) Years Work Experience in a healthcare environment; Specific experience in care or case management including care coordination, utilization review, utilization management, transition planning, and social work and patient flow operations
• Management Experience: Ten (10) Years of Management Experience in a Management or Supervisory role within a complex health care environment including care management
• Communication Skills: Above Average Verbal Communication (Heavy Public Contact) Exceptional Verbal (Public Speaking) Writing/Correspondence Writing/Reports
• Knowledge/Skills/Abilities: Analytical Abilities Mathematics Medical Terminology Knowledge
• Work Schedule: Flexible Holidays On-Call Eligible for Telecommute Travel Weekends
• Other Requirements: Strategic thinker with attention to detail and problem-solving skills Demonstrated success executing strategic initiatives Organized and can manage multiple complex initiatives simultaneously Strong relationship builder with experience in leading diverse work teams internally and externally Experience with high-level decision making Strong written and oral communication skills Strong presentation skills with ability to successfully communicate complex business information to leadership and other stakeholders Knowledge of all components of healthcare business functions (Operations, Strategy, Finance, IT, etc.) Skills influencing people without having direct reporting relationships Excellent organizational skills Ability to deal with all levels of staff within Harris Health and senior leadership Ability to deal with conflicting points of view and to effect creative and responsive MS Word, MS Excel, MS PowerPoint