Help Desk Lead: IAM & Global IT Support Leader
Prescient Edge
Prescient Edge in Doral, Florida is seeking a senior IT Help Desk Lead to manage global authentication support operations and enforce SLAs for incident response and escalation. The contractor will oversee IAM, SSO, MFA, CAC authentication, and access control policies across cloud and on‑prem environments. Applicants should have a Bachelor's in IT or five years of equivalent IT service management experience, ITIL knowledge, and demonstrated success leading a help desk with JIRA and ServiceNow. #J-18808-Ljbffr Prescient Edge
Vacancy posted 8 hours ago
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