Front Desk Receptionist & Surgery Scheduler

Front Desk Receptionist & Surgery Scheduler

Pacific Endoscopy Center is looking for a PRN Front Desk Receptionist & Scheduler to join our amazing patient focused team.

Pacific Endoscopy Center, located in Pearl City, HI, is a leading outpatient facility specializing in gastroenterology and endoscopic procedures. Our center is committed to providing exceptional care with a focus on patient safety, comfort, and satisfaction. Utilizing advanced technology and a skilled team of healthcare professionals, we deliver high-quality diagnostic and therapeutic services to meet the needs of our community. At Pacific Endoscopy Center, we are proud to offer personalized care in a welcoming and efficient environment, ensuring the best outcomes for every patient.

What You Will Do (Job Summary):

The Front Desk Receptionist will be responsible for providing a positive, welcoming experience to our patients and their families! The individual hired into this role will greet patients and their families, answer and route incoming calls, complete insurance verification as needed, cash collections and the correct handling of patient charts.

As a Surgery Scheduler, you will play a vital role in a successful surgical procedure. The Surgery Scheduler is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and operating room staff.

The starting rate for this role is between $18.00 per hour to $21.00 per hour, depending on experience.

Required Skills:

• High school Diploma or GED
• Competence in using basic office equipment, including computer, printer, telephone, and fax
• Need experience working in a medical office setting
• Excellent clerical and organizational abilities
• Proven customer service skills
• Ability to communicate effectively and professionally, especially in high-stress situations
• Strong multi-tasking capabilities
• Comfortable working in a fast-paced healthcare environment
• Bilingual skills highly preferred
• Demonstrated experience in maintaining composure and professionalism when interacting with patients and family members, including in potentially challenging situations

We are part of a much larger team with United Surgical Partners International (USPI). At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.