Content Coordinator

Content Author

Content Author is responsible for building, QA'ing, and publishing web pages in Contentful as part of the Consumer Web content workflow. This role owns the page-build stage of the pipeline — the current workflow runs mapping → assets → authoring → QA → publish → localization, and this position is the authoring specialist focused on building pages, QA, and publishing, working alongside a content-ops partner focused on assets and readiness.

Key responsibilities:

• Author, build, and publish web pages in Contentful CMS using approved templates, components, and assets. This includes copy updates, asset uploads/mapping, ROW (rest-of-world) page creation, UAT feedback incorporation, and content publication in Contentful.
• Assemble pages from reusable components and templates, working from component specs — inputs/props, default/loading/error states, content and asset expectations, and any constraints that impact CMS authoring.
• Own QA and publishing of authored pages before launch, contributing to a fully modular, scalable system that standardizes templates and reusable components with fewer custom builds.
• Support localization workflows — loc file creation, loc hand-off/hand-back.
• Incorporate copy-related SEO feedback into authored content. (Copy-related SEO feedback incorporation sits with the Authoring team.)
• Partner with front-end dev, design, and program management across content authoring and ops, program management, QA, and launch support for the web team.

Qualifications:

• Hands-on Contentful authoring experience (primary requirement). Ability to author in Contentful is the core competency for this role.
• Component/template-based page building — comfort with creating a page from templates/components/assets/workflow, folder structure, and a high-level, non-technical understanding of APIs.
• Strong QA discipline and attention to detail through publishing.
• Familiarity with localization processes and rest-of-world page creation.
• Working knowledge of on page/copy SEO best practices.

Pay Transparency:

The typical base pay for this role across the U.S. is: $45.00 - $50.00 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.